Been a while since I've been to DaniWeb, but again I need you blokes more than ever!
I'm running XP Prof with SP2. I've been running it about 8 months now hassle free, as basic internet security measures from you guys' advice have lounged me well.
Same old story, my sister has clicked a link she got through MSN saying "omg look at my new picture". Needless to say I got infected something cruel, and no matter what my futile efforts involve, I can't seem to rid myself of the spyware. -BUT-, I honestly don't think the spyware is causing my problem.
Basically right now, I'm in Safe Mode with Networking. My internet works, evidently everything that CAN work in Safe Mode with Networking, is working.
My problem is trying to boot normally. I get to my logon screen, go to logon, the Windows ding-down-ding-doong plays, and my computer reboots. Now the weird thing is, if I don't try to log on, it seems that about the time it'd normally take me to log on, my computer reboots! It's like it's timed.
If it's any help to you, I've HijackThis, AVG 7.5 Prof', Spyware Doctor, Ad-Aware, Spybot, CCleaner, ZoneAlarm etc all now installed. I can run all except AVG 7.5, as I bought the CD yet can't install it in Safe Mode.
My findings tell me I'm constantly infected with "Command Services" (cmdservices), but it doesn't seem to be doing any damage. At one point during my infection, I could run my computer with no hassles, which lasted about 10 minutes before I booted MSN (Windows Live Messenger), at which point my computer made it's loading sound and restarted.
I got a few phonecalls from a few mates telling me I just gave them a link to a photo. Seems everyone on my contact list got it. Thankfully none that I know personally clicked it, though I do feel terrible for those that did. The associated spyware/virus is drsmartload, which loads first when I open Windows Live Messenger, then immediatly followed by goll.exe (which I couldn't find any information on, seems to be a randomly named process). I know this because I've Process Explorer by SysInternals running constantly in the hope to catch out whatever it is screwing me over.
Now the reason I don't think it's a virus/spyware hammering my computer is because when I press F8 at the boot screen to obviously get some extra startup options, I -enabled- the "disabled reboot on system failure" (or something similar) option, and now instead of instant-rebooting in normal mode, I get a blue screen of death.
Any information you need I will gladly hand over, and of course like last time I'll be decent-donating upon immediate fix of my problem.
Thanks guys, and let me assure you sister-related computer problems won't happen again, though I can guarentee something else will.
Let me know what you need.