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I'm an Avant Browser user on both my PC and my laptop so only loaded IE7 to get latest version to compare with AB. For a few days it seemed to work OK but then when I loaded it on my PC I got the "IE has encountered a problem and needs to close etc. warning) and thereafter couldn't get beyond this stage. I've uninstalled and reinstalled four times now but still same thing happens! I have no problems on my laptop.:?: :!: :-|
Any suggestions for fixing this problem would be appreciated.:confused:

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As discovered, the crash was caused by a third‑party add‑on (Browster). That outcome is common: IE7 instability is often triggered by toolbars, Browser Helper Objects (BHOs) or other DLLs that load into iexplore.exe. ’s suggestion to confirm you’re not running a beta was a good first check — if it’s the released build, focus on add‑on and per‑user conflicts.

If Internet Explorer closes too fast to interact with its menus, look in the Windows Event Viewer (Application log) for the IE crash entry. The log usually names a “faulting module” (a DLL); that filename points to the offending product and is the single most useful diagnostic detail. Other isolation methods that don’t rely on IE’s UI include performing a clean boot (disable non‑Microsoft startup items/services) and testing under a fresh Windows user account to see whether the problem is systemwide or user profile specific.

When you identify the problematic program, uninstall it through Add/Remove Programs. Some BHOs leave registry entries behind; if comfortable with the registry, back it up and examine keys such as HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects to remove stale entries. If crashes persist after removing the add‑on, repair system files with sfc /scannow and install all current Windows updates. The Internet Explorer “Reset” to defaults can help when settings or toolbars have corrupted configuration.

Prevent recurrence by declining bundled toolbars during installs and using reputable add‑ons. When asking for additional help, include the exact Event Viewer crash text (faulting module name and offset) — that information lets others identify the guilty component quickly.

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Member Avatar for roryt

Quick question: Is this the BETA version you are installing?

If so try getting the proper version.

Member Avatar for Member #119326

Quick question: Is this the BETA version you are installing?

If so try getting the proper version.

No it's the proper version and problem is now resolved.
It was an Add-on for Browster which I disabled (then uninstalled Browster as I no longer use it!). Works fine now without it. It could be different Add-ons for different users.
You need to go through list in Tools, Internet Options, Programs, Manage Add-ons one by one disabling then closing IE and restarting with that Add-on disabled until you identify which one it is.
If IE won't stay loaded long enough go to Start, Run, input iexplore.exe extoff (note space - leave in) to start IE with Add-ons disabled, then Tools, InternetOptions etc. closing IE and then reopening again after each Add-on you try, using Start, Run etc. until you identify the culprit.
Hope this helps others too.:)

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