Member Avatar for mmmdddd

I don't know what happened to my computer, but I rearranged my room and moved my computer, and all of a sudden I can't access certain pages.

I've read a lot of threads on not being able to use Hotmail. I can get to the login page, but I can't get to my mailbox. I can use Hotmail fine at work, just not here at home.

I also cannot DL the latest version of Firefox. It says AUS: Connection timed out.

There are also certain webpages that I cannot access, but most work fine.

I've tried changing my security back to default, I deleted my cookies/Temp Internet Files/Cache, and all kinds of things I've read on this great site. Hopefully someone can help. Would a Hijackthis report help?

Please help!!!

Thanks,
Matt

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Generated

Quick, practical checklist and things to try first.

Because said the trouble began right after physically moving the PC and asked whether the link is wired or wireless, start with the physical/network basics and then move to software-level checks. Common causes for “some pages load but others time out” or selective failures (updates/downloads failing) are: a bad cable or router port, wrong proxy/DNS settings, a corrupted Winsock/stack, hosts-file entries, or local firewall/AV blocking. Follow these steps in order to narrow it down.

Run these from an elevated Command Prompt (open cmd as administrator), then reboot when prompted:

ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

After reboot, test again. If the problem persists, check these next items:

  • Physicals: swap the Ethernet cable, try a different router port, or move to a different wired outlet. If wireless, try a wired connection to rule out radio/interference.
  • Browser/Proxy/Hosts: in Internet Options -> Connections -> LAN Settings, make sure “Use a proxy server” is unchecked (unless you actually use one). Open C:\Windows\System32\drivers\etc\hosts with Notepad and remove any suspicious lines that map websites to local IPs.
  • Firewall/AV: temporarily disable third-party firewall or security suites (briefly) to see if they’re blocking specific hosts or update servers.
  • DNS: try an alternate DNS (e.g., 8.8.8.8 or 1.1.1.1) in your adapter settings to rule out ISP DNS problems.
  • Isolation: test the same sites from another device on the same network. If they work there, the issue is the PC; if not, it’s the router/ISP.

If none of the above fixes it, collect and post these outputs (remove any sensitive personal info): ipconfig /all, tracert <failing-site>, contents of your hosts file, and a HijackThis log if comfortable. Those will let helpers pinpoint whether this is a local stack/hosts/proxy issue or something upstream (router/ISP).

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Member Avatar for mmmdddd

Can anyone point me in the right direction or offer suggestions? It's killing me that I can't do these things on my home PC!

Member Avatar for mmmdddd

So much for this forum... on to the next.

Member Avatar for 'Stein

Hello Matt,

I don't know what happened to my computer, but I rearranged my room and moved my computer, and all of a sudden I can't access certain pages.

Are you on a wired or wireless connection?

It sounds like your internet connection has become very slowed.

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