Member Avatar for jefus

its a small problem but im pretty new to this. i dont seem to have a few sound drivers an i an unable to find them any place. its a new build asus p5nsli. the prob is with the onboard sound... there is non at all...with winXP Pro when i try to install a audio driver from the asus site it will go about half way an then will tell me that the driver will not support my hardware. the device mang. will not even give any audio options... idk whats goin on please help..

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  • Latest Post Latest Post by Computerkev

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For : the symptom described (ASUS P5NSLI, Windows XP Pro, Device Manager shows no audio device and the ASUS installer aborts with "driver will not support my hardware") usually means Windows either does not see the audio controller at the PCI level or the installer package does not match the controller/OS build. and were right to point attention at identifying hardware and system setup; below is a compact, practical diagnostic/install sequence that goes beyond those hints.

Stepwise plan:

  1. Confirm Windows edition and bitness (Control Panel -> System). Many XP drivers are OS- and bitness-specific.
  2. Use msinfo32 (System Information) and Device Manager. In Device Manager look for unknown devices or "Multimedia audio controller". If present, open Properties -> Details -> Hardware Ids and copy the first PCI\VEN_xxxx&DEV_yyyy string. Use that ID to identify the exact audio vendor (Realtek, NVIDIA nForce, etc.).
  3. If the ASUS installer fails, extract its package (7-Zip can unpack many vendor installers) and install the driver manually: Update Driver -> Browse my computer -> Let me pick -> Have Disk -> point to the extracted INF. If the INF does not contain the hardware ID, get the vendor-specific driver (Realtek or nForce) that matches the hardware ID and OS. Install chipset drivers first if the board uses an nForce southbridge.
  4. If the audio controller does not appear at all in msinfo32 or Device Manager, the board may be disabled at firmware level or a hardware fault is possible; consider a BIOS revision note from ASUS before flashing (flashing carries risk). As a final fallback, inexpensive USB or PCI audio adapters restore sound if onboard drivers remain unavailable.

Note: match the driver to the exact OS service pack and 32/64-bit edition, avoid unsigned driver installs on XP without knowing implications, and record any error messages shown by the installer for targeted follow-up.

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Member Avatar for maui_mallard

tough....lol.....I would say that you should double check your download and make sure that you were trying to download the right software. Another thing is that if you have a sound card in your pc......it might try to bypass the onboard sound card. So if you have the motherboard manual check to see if there is a download site for the exact sound driver. You could also try to audit your computer. i like belarc.....if you go to their site you can get a free download. it will tell you what sort of audio you have......you could then try to download the file straight out of google....hope this helps

Member Avatar for Computerkev

Hey man check your CMOS setup to see if onboard sound is enabled, if it is disabled enable it if it is enabled try to make sure that you are downloading the right driver.

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