Win98se. The media player shows video but without sound. I cannot play any audio files ,getting error message -"Cannot play back the audio stream: the audio format is not supported." This occurs with all formats that are supposed to be supported by this player. Video and audio files play normally on Winamp and audio files on other audio players. I had this same trouble some months ago but it cured itself without any action on my part. This time nothing helps.
Please help Reuvn
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Have you tried downloading and installing any CODEC packs?
Windows media player is capable of automatic CODEC download, unless you disabled it. (tools/options/player)
Sometimes my windows media player mutes the sound by itself.
There is also setting regarding audio device (tools/options/devices/speakers properties)
Make sure it is set on default device.
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The media player there is the oldest one, and the message you recived doesn't have anything to do with your problem. Your problem is (I think) driver related one. Maybe you need to reinstall the DirectX or audio driver. Post exact audio hardware you're using and I'll dig up something.
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