Member Avatar for gmtonga

Hie everybody,

My computer just shows a blue bank screen forever. This happened after installing windows xp professional sp2.

The CD I used is a DELL cd and my computer is a proline computer. could there be some crashes with hardware of the machine?

Help me out!

Regards,
George.

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Brief expert note: the thread shows two different failure patterns — an intermittent boot that sometimes reached Safe Mode and reported a PCI-card error, followed by a later state where no video or POST messages appear at all. That shift makes hardware isolation the first priority; the disk-repair approach suggested by remains useful, but only after the system can display POST/boot output or the drive is removed and checked on another PC. The guidance below focuses on practical, non‑destructive checks and safe data preservation.

Begin with basic hardware isolation and POST checks. Verify monitor power and the cable/connector by swapping to a known-good monitor and lead. Observe keyboard LEDs at power-on and any motherboard beep codes or diagnostic LEDs (they indicate whether POST completes). Remove all non-essential add-in cards and peripherals so the system boots with CPU, one RAM stick, PSU, and video (or onboard video) only. Reseat the video card and RAM, confirm any external video power connector is attached, and clear CMOS to reset BIOS video selection. If onboard video is available, try it or test with a known-good graphics card.

If POST is restored but Windows still fails, protect data first: attach the system drive to a working PC (IDE/SATA or a USB adapter) and image or copy important files before further repair. An OEM recovery image can install drivers tied to different hardware; once files are safe, run offline disk checks and examine crash logs/minidumps from the drive to decide between repairing the install and doing a clean install with correct motherboard and GPU drivers.

Handling notes: always power down and unplug before opening the case, avoid static discharge, and document removed cables. If the board produces no POST after minimal configuration, the likely culprits are the video card, PSU, or motherboard; bench diagnostics or a local repair shop will provide definitive testing.

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Member Avatar for nanosani

Can you tell us the error code from the blue screen of death so that we can figure out what's creating trouble for you?

Member Avatar for gmtonga

Hello,

The screen is just blue and blank. I can't see anything on the screen. During reboot, I see nothing a part form a blank screen.

After sometime I try to bring up Task manager by pressing CTRL+ALT+DEL but nothing happens?

Member Avatar for nanosani

Boot your computer with the installation CD, go to recovery console and run this command:
chkdsk /f /r c:
[where c: is your windows drive.]

If there are errors in your windows system files, most probably this will replace the corrupted ones with the fresh ones.

Member Avatar for gmtonga

Hie,

May be let me explain how the problem started. By the way, I tried booting from the
installation cd but the problem is that I do not see the screen. When I press a combination of keys on the keyboard its like they don't have any effect.

Initially it could boot normally and after some time it reboots itself.

At other times it could fail to boot properly untill you boot it in safe mode where it changes the screen background color. It again restarts itself after some minutes.

During booting process it used to show failure on PCI card.

The problem kept on until I decided to re-install the operating system.To do the re-installation I used a windows xp prof sp2 DELL recovery cd after which things seem to work fine.

All of a sudden it rebooted itself like before. This time the screen could not show up. Each time I reboot it the screen just becomes blank with no message whatsoever.

Can somebody help please?

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