hi all newbie here can anyone tell me how to fix the audio in vista just bought this comp win vista 32 bit home premium acer athlon with realtak hd audio...

k... windows player and center no sound,, wont play dvd
although speakers plugged in correctly volume turned up.. codecs are installed,,, shows as working..
windows sound test no sound no sound from net...on anything

and that is just for starters

so the cd player wont work the dvd player wont work... even the windows basic sounds wont work.... any one help

only 3 wks old... over 7 bills and dont run correctly............

Dani AI

Generated

Building on 's suggestion to check hardware status and 's driver tip, here is a short, practical sequence to isolate whether the issue is configuration, driver, or hardware related, plus safe next steps and cautions.

  1. Check Windows audio services: run services.msc, confirm the audio services are set to Automatic and running (start them if stopped).
  2. Verify the playback device and levels: open Control Panel -> Sound (Playback tab), enable "Show Disabled Devices", set the correct device as Default, and confirm Levels are not muted. Disable audio enhancements in the device Properties -> Enhancements.
  3. Reinstall the driver cleanly: uninstall the audio device (choose to remove driver software if available), reboot, then install a Vista-compatible driver from the PC maker's support site rather than an unverified mirror. Use the driver rollback feature if a recent update caused the problem. Create a System Restore point before major driver changes.
  4. Narrow hardware vs OS: test headphones and another set of speakers. If possible, boot a Linux live USB to check audio outside Windows; if sound works there, the problem is in Windows/drivers. Also check BIOS setup to ensure onboard audio is enabled.
  5. DVD/media specifics: if video plays but no DVD audio, check the player's audio output (analog vs digital) and try an alternate player with built-in decoders to rule out codec/config issues.

Caution: avoid installing unknown drivers from third-party sites; prefer the OEM or chipset vendor and document each step you try. If these steps fail and the PC is still under warranty, contact the manufacturer with a concise list of tests already performed.

Recommended Answers

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Check for the device in device manager. For accessing Device Manager you can right click on "My Computer" and goto Properties. And goto Hardware TAB--> Device Manager.

Check for the "Audio Video and Game Controllers" and check the properties to see the status. It should say. "This device is working properly."
Also do you see video when you play a DVD?

go to
and download the driver! its pretty reliable as my sound wasnt working and this one worked :D

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