Member Avatar for Member #152695

Hi. I'm at wits end. Can't fix my wireless network.
My laptop specs are:
Model: HP Pavilion dv5000 series
OS: Windows XP SP2

I recently reformatted my laptop using HP's PC Recovery tool installed with the notebook. Everything looked fine except that I could not connect to the internet thru my wireless network. I've checked everything. My HP wireless assistant can detect wireless networks at range but my wireless icon on the system tray has a red X mark on it saying it is not connected. I've also checked the devices on Device Manager and everything looks fine. Tried repairing but a pop-up message appears, saying that it cannot finish repairing coz the action connecting to wireless network is not done. I tried connecting thru cable and it works. My network configuration is all set to auto, leaving windows to automatically set everything (TCP/IP, etc)

Here's what is seen after ipconfig/all:

Windows IP Configuration
Host Name: Host name
Primary DNS Suffix:
Node Type: Unknown
IP Routing enabled: No
WINS Proxy Enabled: NO

Ethernet adapter local area connection:
Media State: Media disconnected
Description: Intel<R> PRO/100 VE Network Connection
Physical Address: 00-0F-B0-FD-C7-94

Ethernet adapter wireless network connection:
Media State: Media disconnected
Description: Intel<R> PRO/Wireless 3945ABG Network Connection
Physical Address: 00-13-02-2D-E9-97

Please Help!!!

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  • Latest Post Latest Post by hughv

Dani AI

Generated

Short expert summary for : the pattern you describe (system recovery, wired OK, the vendor wireless utility seeing access points while Windows shows the tray icon as “not connected”) most often comes from a driver/utility mismatch or an incomplete driver install that prevents Windows’ wireless stack from managing the radio. Start with a clean driver/utility state and then verify power/radio controls and logs; Microsoft’s Windows XP wireless troubleshooting guidance explains the common driver/utility interactions to check. How to troubleshoot wireless network connections in Windows XP (KB 313242). (ftp.zx.net.nz)

Quick checklist (do these in order):

  1. Uninstall the wireless adapter from Device Manager (confirm removal of driver), reboot, then install the vendor driver package from your OEM first; if that fails try the chipset/vendor driver (Intel’s PROSet). If HP’s site can’t find the exact pack, try Intel’s driver download/PROSet page. . () Intel PROSet/Wireless drivers. (intel.com)

  2. Remove or temporarily disable any OEM wireless-management utility (so only one manager controls the radio), then test with Windows’ network UI. If the utility is required, reinstall it after the driver install. See Microsoft’s guidance about drivers that do/do not integrate with Windows’ wireless control. (ftp.zx.net.nz)

  3. Check adapter power settings in Device Manager (Power Management tab) and any adapter-specific “power saving / transmit power” options on the Advanced tab; disabling Windows’ “turn off to save power” can stop the adapter being powered down. Intel documentation covers these settings. Intel power-management notes. (intel.com)

  4. If the problem persists, collect diagnostics before further changes: enable tracing and capture the wireless logs and service status (the Microsoft KB shows the exact commands to run). Example commands to run in an elevated command prompt:

netsh ras set trace * ena
sc query wzcsvc

Then reproduce the issue and gather %windir%\Tracing files. [How to gather troubleshooting info (KB 894568)].(https://ftp.zx.net.nz/pub/archive/ftp.microsoft.com/MISC/KB/en-us/894/568.HTM). (ftp.zx.net.nz)

  1. Hardware isolation: boot a Live Linux USB (“Try without installing”) or try a known-good USB Wi‑Fi dongle. If a Live USB sees/uses Wi‑Fi, the adapter hardware is likely OK and it’s a Windows/driver/config issue. Ubuntu Live USB guide. (wiki.ubuntu.com)

Note: ’s reseating idea is appropriate for desktop cards but not typical for notebook internal modules; prioritize software/driver checks first. ’s suggestion to check any physical radio switch and BIOS wireless enablement is valid — check those after you’ve tried the driver/utility steps above.

Recommended Answers

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Member Avatar for Quick_Silver69

Well since you have allready reformated the computer now what you need to do is reseat the NIC card & check...:)

Member Avatar for Member #152695

sorry to be asking but how do u reseat the NIC card? tried ping-ing, everything looked fine..

Member Avatar for hughv

Does your wireless card have a switch? Make sure it's on.
Don't try re-seating the Nic on a laptop. It's not necessary.
Can you connect via ethernet? Is the Wireless Zero service running?

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