Heat! Heat may be your problem. I have been repairing coputers for 38 years of various types. I find that it is quite common for laptops to accumulate
debris inside that blocks adequate airflow. Download and install this free utility "Coretemp. http://www.alcpu.com/CoreTemp/ You can use it to see if your CPU is getting too hot and take action appropriately. A short article on the subjetc can be viewed at http://www.bestpcfixit.com/forum/laptop-freezes .

Hi. I am having a similar issue. But my laptop only freezes randomly when I am connected to a wireless network. I have used my laptop for longer periods with cable internet and I didnt have any problems. As soon as I connected to the wireless it starts to freeze randomly especially if watching videos. I repeat I dont have these sort of problems if I am connected with the cable. I would be very thankful if you can help me with this

I have a similar problem. My laptop freezes when I'm at work. It will work while I'm actively using it, but once I walk away for 5 minutes it freezes and I have to manually shut it down or it will restart on it's own. I don't know much about computers, but if anyone can help me out that would so great.

@Camille_2

Just so you know, it's rare to find responders in 7+ year old discussions. You want the best help so here's how to get that.

  1. Use old or other discussions for ideas about your issue or problems.
  2. Create a new discussion so you get your discussion it's own platform.

In your new discussion you must supply the laptop make, model, age and the story or you just get asked for that rather than getting down to ideas.
If you can, for Windows PCs I like to check out the PC details with a Web Speccy report. How? Read https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web