Member Avatar for BlessedEric

Hello I'm running win xp3, I can't access the Internet even after plucking in the ethernet cable behind
my computer. I tried Pinging the loop back addres 127.0.0.1 I received replies. but ping anything else does not reply, also running the "route print" command on the command prompt, didn't give me a complete info, i could nt find the default gateway ip addr. is it the NIC?

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Dani AI

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As posted by , the XP SP3 machine responds to the loopback address but cannot reach anything else and the routing table shows no default gateway. That pattern most commonly means the TCP/IP stack is present (loopback OK) but the adapter either has no valid IP/gateway assigned, has lost its network link, or the Windows network bindings/drivers are not properly functioning. Hardware, DHCP failure, or a third‑party firewall can all produce the same symptoms.

Earlier replies from and correctly point to driver/Device Manager checks, and ’s suggestion to test another machine on the same network is a good first split-test to separate PC problems from upstream network faults. A few practical diagnostics that are less often stated: inspect the NIC link LED and the corresponding port on the switch/modem; look at the adapter’s IPv4 in the Network Connection Status (an address in 169.254.x.x indicates DHCP failure); and confirm the adapter’s MAC is present—absence suggests an unbound driver or dead hardware.

If software/stack corruption is suspected, the TCP/IP and Winsock stacks can be reset and basic routing/ARP inspected. These commands should be run from an elevated command prompt, then the system rebooted:

netsh int ip reset c:\resetlog.txt
netsh winsock reset
arp -a
tracert 8.8.8.8

If a gateway address is known but the default route is missing, a temporary default route may be added (advanced):

route add 0.0.0.0 mask 0.0.0.0 192.168.1.1

Substitute the LAN gateway IP as appropriate. If these steps fail to restore connectivity, booting a Live Linux USB or trying a cheap USB‑Ethernet adapter will quickly distinguish Windows software problems from a faulty NIC or cabling. Note that Windows XP is long past end-of-support (April 8, 2014), so driver availability can be limited; replacing the NIC or moving to a supported OS is often the pragmatic final step. This guidance complements the practical checks already suggested by , , and .

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Member Avatar for Anima Templi

Are you on a Laptop or Desktop? This could sound like a missing for broken Internet driver? Have you checked that? If I have to give you more advices I need some more info about your computer.

Member Avatar for CimmerianX

Yep. Did you check device manager to see if your card is listed and/or missing drivers (indicated by the yellow sign on the device).

From command line, run 'ipconfig /all'. Is your card listed?

Member Avatar for xinzun.fy

try to update your pc time or date ...

Member Avatar for mmcdonald

This could be one of a few things. Faulty NIC, corrupt or non-existent drivers, dead router, dead ADSL connection... Check your event logs for errors and notices.

I would try to connect to the internet on another machine in the same house. If that connects then I know I can dedicate my focus to the PC at hand. If not, then I'd look at fixing the internal network.

Let's say we're looking at the originally mentioned PC. I'd start by trying another NIC if I had one. If not, then I would look into the drivers, or debate borrowing or buying a USB wireless receiver to connect to the web and download the latest drivers for my NIC. (Forget your NIC for now... don't you have an intergrated ethernet port to test with?)

Just some baseline troubleshooting steps there, there more you give me (such as event log data) the more I can help.

Michael

Member Avatar for goodphill

First of all try to check on the manage then device manager to see if the network adapters are updated and if you see the yellow colour on the network adapter it means they are outdated so you should update it in the internet or by using your CD drivers of your computer then after that connect again your internet cable and am sure after that you will be accessing internet. but if the network adapter are up to date try to change your internet cable then you will see. Hope it will help you

Goodluck.

Member Avatar for igusman

Try to change the cable with another cable, if that does'nt work then you have to upgrade your NIC card.

Member Avatar for igusman

You can also check with your ethernet configuration if it is configured to static ip address.normally it will be automatic.

Member Avatar for mayaestat

rightly said by igusman or check the crimping of the cable and if youwant to see all the ipconfiguration of your ppc then type ipconfig/all in command prompt.

Member Avatar for peghooks

Hello

This could sound like a missing for broken Internet driver? Have you checked that? If I have to give you more advices I need some more info about your computer.

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