Member Avatar for Member #251199

Hi,

I recently bought a Netgear RangeMax WPN824 v2 wireless router. I set everything up and it was working fine, but when I booted up my computer the next day, it my computer wouldn't connect. My other computer and wireless devices can connect, but not my main one. I can ping websites fine, but MSN, IE 7, Firefox, anything that needs connection won't work properly.I cant even log into the router on my machine. I have to use my other. Ive repaired DNS, winsock, reinstalled the TCP/IP protocol, done a system restore, used the DHCP IP addresses and the non-DHCP IP addresses and still nothing has worked. I have also disabled Outpost Firewall and Avast! Antivirus and it still wont bloody connect. Here are my ipconfig logs:

With DHCP addresses:

Windows IP Configuration

Host Name . . . . . . . . . . . . : vs49688-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Home Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-1A-92-61-4E-99
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Monday, 28 July 2008 1:13:22 PM
Lease Expires . . . . . . . . . . : Tuesday, 29 July 2008 1:13:22 PM

Without DHCP addresses

Windows IP Configuration

Host Name . . . . . . . . . . . . : vs49688-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Home Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-1A-92-61-4E-99
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :

C:\Documents and Settings\vs49688>

Does anyone know what I could do to fix this bloody problem?

Thanks in advance.

vs49688

  • 5 Contributors
  • 10 Replies
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  • 1 Week Discussion Span
  • Latest Post Latest Post by jermaghs07

Dani AI

Generated

As @vs49688 later reported, the problem was Avast!. That fits a common pattern: ICMP-based pings can succeed while HTTP/HTTPS from browsers fail because the network path (IP routing, DNS, gateway) is working but application-layer filtering or driver-level hooks are breaking web traffic.

Many security suites insert a web‑scanning component, a local proxy or a network filter driver (NDIS/LSP). If that component fails or becomes corrupt it can block or drop TCP connections on ports 80/443 while leaving simple ping replies untouched. Tray "disable" options often do not remove those drivers, so symptoms can persist until the suite is fully removed or cleaned.

Practical troubleshooting flow (what helped in cases like this)

  1. Do not rely only on "disable" — use the vendor cleanup/uninstall tool and follow its Safe Mode instructions, then reboot and retest.
  2. If uninstall restores browsing, either update/reinstall the AV or switch products.
  3. If uninstall does not help, update the Marvell Yukon NIC driver and check Device Manager for leftover third‑party network filter drivers or unknown non‑Plug‑and‑Play entries; remove them only when you are sure they belong to the AV.
  4. Use another machine to log into the router and review access controls or logs if you still cannot reach the router UI from that one PC.

A few cautions: create a restore point before removing drivers or editing the registry, and avoid manual driver/registry deletions unless you know what to undo. If the issue persists after full AV removal and NIC updates, collect a connection trace or packet capture and post the results — that will show whether TCP handshakes are being dropped or reset and point to the offending component.

Thanks to , and for the diagnostic ideas that helped narrow this down.

Recommended Answers

All 10 Replies

Member Avatar for Member #251199

also i forgot to add this. I have tried the Winsock fix, and all netsh commands and none of them worked. I might have to reinstall windows it this problem cant be fixed. Any ideas?

Member Avatar for Frank Wallis

You mean to say that you are not able to access internet although you are connected.

If you are able to successfully ping the websites and not able to browse them then check the browser settings? Make sure that the browser settings are according to the settings recommended by your ISP Service.

Try using the command "tracert" in the command prompt and check route to any website, eg.

tracert www.yahoo.com
make sure there is a space between tracert and the website address.

Your Computer will then show you the path taken by the request all the way to the website and if there will be any problem at any perticular point ,it will show you a "request time out" messege.

Also let me know that are you able to ping the complete website address in the command prompt?

Member Avatar for jermaghs07

it won't ping sites like MSN and Google because they have Ping tuned off to prevent denial of service attacks.

Member Avatar for jermaghs07

there is no place like 127.0.0.1.

try pinging the loopback command(the above address) that will make sure your hardware is good.

Member Avatar for lich

did u check with the router settings.. coz even i had some issues with MSN messenger and some sites.. i change the setting. and it worked.. check it with the ISP server

Member Avatar for Frank Wallis

The MSN and Google might have the ICMP
blocked on there Servers.

Try other websites, are you able to access other websites from that computer?

Member Avatar for yuen999

Maybe your laptop was attacked by hacker. But you'd better look for answers at google.

Member Avatar for jermaghs07

The MSN and Google might have the ICMP
blocked on there Servers.

Try other websites, are you able to access other websites from that computer?

If you will read previous posts you will see i already suggested that.

Member Avatar for Member #251199

i figured it out. it was avast! thanks for your help anyway.

Member Avatar for jermaghs07

sorry we couldn't help more.

But im glad you figured it out.

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