4,383 Posted Topics

Member Avatar for FateTH
Member Avatar for mcx76

Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.htmll[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update is found, it will download and install the latest …

Member Avatar for crunchie
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Member Avatar for deepesh911
Member Avatar for Dragewood

1. Download SUPERAntiSpyware Free for Home Users: [url]http://www.superantispyware.com/[/url] * Double-click SUPERAntiSpyware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before …

Member Avatar for jholland1964
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Member Avatar for piscescorner

Let's start with an hijackthis log. Combofix as a last resort. It may also be outdated if/when we need to use it, so if you have not run it yet (I hope not), then delete it.

Member Avatar for crunchie
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Member Avatar for tayfan123

Hi and welcome to the Daniweb forums :). ========== Not seeing much in your HJT log. == Please [u]download[/u] [b]ComboFix[/b] by sUBs from [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=red][b]HERE[/b][/color][/url] or [url="http://subs.geekstogo.com/ComboFix.exe"][color=red][b]HERE[/b][/color][/url][list] [*] [color=blue][b]You must [u]download it to and run it from[/u] your Desktop[/b][/color] [*]Physically disconnect from the internet. [*] Now [b]STOP all your monitoring programs[/b] …

Member Avatar for crunchie
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Member Avatar for iggyvill

Please go to [url=http://virusscan.jotti.org/][u]Jotti's[/u][/url] or to [url=http://www.virustotal.com/en/virustotalf.html][u]virustotal[/u][/url] and have this file scanned. Post the results back here. C:\WINDOWS\system32\kdoze.exe ==== Can you please do the following. =============== Go to [b]Add/Remove programs[/b] and uninstall the following, if present: [b][color=#ff0000]Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar[/color][/b] The above could appear anywhere within the entry. Be …

Member Avatar for crunchie
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Member Avatar for Tumbleweedracef

Not seeing any other AV, but that's not to say there are no leftover registry entries from the previously installed programs. Try Avast instead. == [list] [*]Go to [b]Start[/b] > [b]Control Panel[/b] double-click on the [b]Software[/b] icon > add/remove programs. [*]Search in the list for all previous installed versions of …

Member Avatar for crunchie
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Member Avatar for shrek502

[url=http://www.recuva.com/]Recuva[/url] or [url=http://lifehacker.com/software/data-recovery/download-of-the-day-photorec-161318.php]Photorec[/url]

Member Avatar for platinum8
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Member Avatar for Mady

[b]Download [color=blue]HijackThis Executable[/color] from [url=http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download][u]here.[/u][/url][/b] Save it to your desktop. Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it …

Member Avatar for crunchie
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Member Avatar for shreddersdr13

Please [u]download[/u] [b]ComboFix[/b] by sUBs from [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=red][b]HERE[/b][/color][/url] or [url="http://subs.geekstogo.com/ComboFix.exe"][color=red][b]HERE[/b][/color][/url][list] [*] [color=blue][b]You must [u]download it to and run it from[/u] your Desktop[/b][/color] [*]Physically disconnect from the internet. [*] Now [b]STOP all your monitoring programs[/b] (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix. [*] Double click combofix.exe & follow …

Member Avatar for shreddersdr13
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Member Avatar for nailer123

Hi and welcome to the Daniweb forums :). ========== [b]Download [color=blue]HijackThis Executable[/color] from [url=http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download][u]here.[/u][/url][/b] Save it to your desktop. Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where …

Member Avatar for crunchie
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Member Avatar for Bender_is_Great

[list] [*]Go to [b]Start[/b] > [b]Control Panel[/b] double-click on the [b]Software[/b] icon > add/remove programs. [*]Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... ) Select it and click Remove. [*]Then Download and install the newest version from here: [list] [url=http://www.java.com/en/download/manual.jsp][color=blue]http://www.java.com/en/download/manual.jsp[/color][/url] [/list] [/list] == You …

Member Avatar for crunchie
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Member Avatar for AREAP

Hi and welcome to the Daniweb forums :). Can you please do the following. Scan with HijackThis and then place a check next to all the following, if present: O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll (file missing) O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk …

Member Avatar for AREAP
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Member Avatar for mikeurce

Hi and welcome to the Daniweb forums :). ========== I deleted your duplicate post in community introductions. Please keep to this thread for this problem :). Please also do not use "Leet" speak. We need to be able to understand each other. == Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. …

Member Avatar for crunchie
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Member Avatar for Azzy77

Download [url=http://download.bleepingcomputer.com/sUBs/SafeBootKeyRepair.exe][color=blue]SafeBootKeyRepair.exe[/color][/url] by sUBs and save it to your desktop. Double-click SafeBootKeyRepair.exe to run it. Follow any prompts that may appear then post the log it produces.

Member Avatar for caperjack
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Member Avatar for drexil123

Hi and welcome to the Daniweb forums :). ========== Can you please do the following. =============== Go to [b]Add/Remove programs[/b] and uninstall the following, if present: [b][color=#ff0000]MyWebSearch[/color][/b] [b][color=#ff0000]Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar[/color][/b] The above could appear anywhere within the entry. Be careful not to remove any [i]personal[/i] or [i]system[/i] software. …

Member Avatar for crunchie
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Member Avatar for Brianjs

You [i]are[/i] still infected, but you should stop taking the quick way out and follow Judy's advice to the letter regarding the running of Malwarebytes anti-malware. Judy requested that you run a [b]full[/b] and you ran a quick scan. Update MBAM and run the full scan, then post the new …

Member Avatar for crunchie
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Member Avatar for computerguy31

Can you please do the following. =============== Can you disable [b]Windows Defender[/b] as it may interfere with the removal process. Please leave it disabled until your PC has been given the all clear. [LIST] [*]Open [b]Windows Defender[/b] [*]Click [b]Tools[/b] [*]Click [b]General Settings[/b] [*]Scroll down to [b]Real Time Protection Options[/b] [*]Uncheck …

Member Avatar for crunchie
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Member Avatar for skkrman7482

[QUOTE=skkrman7482;714314]ok everything looks great except I cannot figure out how to make my computer appear on my desktop anymore. Neither is the my network places or my documents[/QUOTE] You have that much crap on there still, it's a wonder your pc still works! Not my business but, if you want …

Member Avatar for crunchie
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Member Avatar for yurec123

Please go to [url=http://virusscan.jotti.org/][u]Jotti's[/u][/url] or to [url=http://www.virustotal.com/en/virustotalf.html][u]virustotal[/u][/url] and have this file scanned. Post the results back here. C:\Documents and Settings\SYJ\Application Data\Adobe\Player.exe == Can you please do the following. =============== Scan with [b]HijackThis[/b] and then place a check next to all the following, if present: [color=#9933cc][b] O2 - BHO: (no name) …

Member Avatar for crunchie
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Member Avatar for swfcrule4eva

Hi and welcome to the Daniweb forums :). ========== Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update …

Member Avatar for skkrman7482
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Member Avatar for RobertDeCosmo

Can you please do the following. =============== Go to [b]Add/Remove programs[/b] and uninstall the following, if present: [b][color=#ff0000]Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar[/color][/b] The above could appear anywhere within the entry. Be careful not to remove any [i]personal[/i] or [i]system[/i] software. =============== Scan with [b]HijackThis[/b] and then place a check next …

Member Avatar for crunchie
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Member Avatar for robpartridge

Hi and welcome to the Daniweb forums :). ========== Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update …

Member Avatar for crunchie
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Member Avatar for TheHeadHunter

Hi and welcome to the Daniweb forums :). ========== Please [u]download[/u] [b]ComboFix[/b] by sUBs from [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=red][b]HERE[/b][/color][/url] or [url="http://subs.geekstogo.com/ComboFix.exe"][color=red][b]HERE[/b][/color][/url][list] [*] [color=blue][b]You must [u]download it to and run it from[/u] your Desktop[/b][/color] [*]Physically disconnect from the internet. [*] Now [b]STOP all your monitoring programs[/b] (Antivirus/Antispyware, Guards and Shields) as they could easily …

Member Avatar for crunchie
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Member Avatar for kingt36

Please [u]download[/u] [b]ComboFix[/b] by sUBs from [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=red][b]HERE[/b][/color][/url] or [url="http://subs.geekstogo.com/ComboFix.exe"][color=red][b]HERE[/b][/color][/url][list] [*] [color=blue][b]You must [u]download it to and run it from[/u] your Desktop[/b][/color] [*]Physically disconnect from the internet. [*] Now [b]STOP all your monitoring programs[/b] (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix. [*] Double click combofix.exe & follow …

Member Avatar for crunchie
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Member Avatar for oldman137

You should also try running the following; Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update is found, …

Member Avatar for dillysdad
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Member Avatar for Urbanfox

Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update is found, it will download and install the latest …

Member Avatar for crunchie
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Member Avatar for FwjC

jholland1964 is taking a couple of days off, so I will try and step into her shoes. == Can you please do the following. =============== Can you disable [b]Windows Defender[/b] as it may interfere with the removal process. Please leave it disabled until your PC has been given the all …

Member Avatar for FwjC
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Member Avatar for fixitsam

Can you please do the following. =============== Download the newest version of [url=http://majorgeeks.com/download.php?det=5554]HiJackThis[/url]; [i]version 2.0.2[/i]. Place it in a permanent folder before scanning. Repost your log after following the steps below. [color=#ff0000][i]This version has features that might be more helpful in 'cleaning' up your system[/i][/color]. =============== Go to [b]Add/Remove programs[/b] …

Member Avatar for crunchie
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Member Avatar for Dave Dennis

You should do the following too; Can you please do the following. Scan with [b]HijackThis[/b] and then place a check next to all the following, if present: [color=#9933cc][b] R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url]http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop[/url] [/b][/color] [color=#9933cc][b] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop[/url] [/b][/color] [color=#9933cc][b] R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page …

Member Avatar for Dave Dennis
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Member Avatar for tc11collins

[list] [*]Go to [b]Start[/b] > [b]Control Panel[/b] double-click on the [b]Software[/b] icon > add/remove programs. [*]Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... ) Select it and click Remove. [*]Then Download and install the newest version from here: [list] [url=http://www.java.com/en/download/manual.jsp][color=blue]http://www.java.com/en/download/manual.jsp[/color][/url] [/list] [/list]

Member Avatar for crunchie
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Member Avatar for thehangner

There is a lot more to do with your pc to get it clean. == Can you please do the following. =============== Scan with [b]HijackThis[/b] and then place a check next to all the following, if present: [color=#9933cc][b] R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = [url]http://windiwsfsearch.com[/url] [/b][/color] [color=#9933cc][b] R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL …

Member Avatar for thehangner
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Member Avatar for tweeky

Hi and welcome to the Daniweb forums :). ========== [b]Download [color=blue]HijackThis Executable[/color] from [url=http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download][u]here.[/u][/url][/b] Save it to your desktop. ==== Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] …

Member Avatar for crunchie
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Member Avatar for nick_krambo

Hi and welcome to the Daniweb forums :). ========== Please do not attach your logs unless requested. Copy and paste the logs so that the volunteers here do not have to download files from your infected pc onto theirs.

Member Avatar for nick_krambo
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Member Avatar for MMC_Jewboy

[QUOTE=MMC_Jewboy;706932]thanks for the help, i ended up downloading another copy of xp and reformatting the hardrive.[/QUOTE] As [i]I[/i] understand it, the only copies of XP that can be downloaded are Pirate versions. Naughty.[QUOTE=MMC_Jewboy;706932] i learned my lesson though, [/QUOTE] Obviously not.

Member Avatar for jholland1964
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Member Avatar for Tom Wade

Reformat is only necessary in a minority of cases and is the pussies way out :D. Anyways, the OP has been and gone 3 years ago, so I doubt they will see this :).

Member Avatar for crunchie
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Member Avatar for richdan

[list] [*]Go to [b]Start[/b] > [b]Control Panel[/b] double-click on the [b]Software[/b] icon > add/remove programs. [*]Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... ) Select it and click Remove. [*]Then Download and install the newest version from here: [list] [url=http://www.java.com/en/download/manual.jsp][color=blue]http://www.java.com/en/download/manual.jsp[/color][/url] [/list] [/list] == Scan …

Member Avatar for crunchie
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Member Avatar for landron1337

testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing

Member Avatar for crunchie
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Member Avatar for Darkfaithfull

Hi and welcome to the Daniweb forums :). ========== Please [u]download[/u] [b]ComboFix[/b] by sUBs from [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=red][b]HERE[/b][/color][/url] or [url="http://subs.geekstogo.com/ComboFix.exe"][color=red][b]HERE[/b][/color][/url][list] [*] [color=blue][b]You must [u]download it to and run it from[/u] your Desktop[/b][/color] [*]Physically disconnect from the internet. [*] Now [b]STOP all your monitoring programs[/b] (Antivirus/Antispyware, Guards and Shields) as they could easily …

Member Avatar for crunchie
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Member Avatar for kasmot

Can you please do the following. =============== Scan with [b]HijackThis[/b] and then place a check next to all the following, if present: [color=#9933cc][b] F2 - REG:system.ini: Shell=Explorer.exe regsvr.exe [/b][/color] [color=#9933cc][b] O4 - HKCU\..\Run: [Msn Messsenger] C:\WINDOWS\system32\regsvr.exe [/b][/color] [color=#9933cc][b] O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 [/b][/color] ...[color=#ff0000](Unless you've restricted the use of registry …

Member Avatar for crunchie
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Member Avatar for swtnhpy

Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update is found, it will download and install the latest …

Member Avatar for crunchie
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Member Avatar for ada_a

Hi and welcome to the Daniweb forums :). ========== Download [b]Malwarebytes' Anti-Malware[/b] ([url]http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html[/url]) to your desktop. * Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. * At the end, be sure to checkmark the [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish.[/b] * If an update …

Member Avatar for crunchie
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Member Avatar for The Dude
Member Avatar for hiarpita

[QUOTE=hiarpita;700347]Hi, I have the same problem. While looking for solutions online, I stumbled upon this forum and tried to do all you said, like looking for the things in the HJT logfile and all. I practically did not find any one of what you have mentioned in my logfile. I …

Member Avatar for crunchie
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Member Avatar for Ericb22

Please do not attach your logs. Rather, paste them into the body of your reply. That way, no one has to download your files to their pc.

Member Avatar for jholland1964
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Member Avatar for Jonnie_Cellmate

Uninstall Messenger Plus as it comes bundled with LOP, the infection you currently enjoy :). You can reinstall Messenger Plus without the sponsor.

Member Avatar for jholland1964
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Member Avatar for jhuntley

Hi and welcome to the Daniweb forums :). ========== Plese get rid of one of your AV's. Or at the very least, only have one running and use the other as an on-demand scanner. Running two together [b]will[/b] cause problems. Imagine one of them catches and quarantines a virus. Then …

Member Avatar for crunchie
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Member Avatar for SerbOz

Hi and welcome to the Daniweb forums :). ========== Forget the quick scan and do a full system scan with Malwarebytes. == Please download [url=http://siri.urz.free.fr/Fix/SmitfraudFix.zip][b][color=red]SmitfraudFix[/color][/b][/url] (by [b]S!Ri[/b]) Extract the content (a folder named [b]SmitfraudFix[/b]) to your Desktop. Open the [b]SmitfraudFix[/b] folder and double-click [b]smitfraudfix.cmd[/b] Select option #1 - [b]Search[/b] by …

Member Avatar for crunchie
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Member Avatar for ak7621

It's been three and a half years since ceomoses posted above. Try starting your own thread stating your problem and you will have a better chance of getting assistance :).

Member Avatar for crunchie
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The End.