I have a Maxtor external hard drive that windows doesn't recognize the name that I named the drive nor the contents of the drive. Bought software ($200) called VirtualLab to get the data and when it runs it gets an error message "read error encountered at sector 12345 on the disk "disk 6". The request could not be performed because of an I/O device error. Can anyone give me some direction. Thanks in advance.
daled
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Jump to PostHave you run chkdsk /f on this drive?
I'm new here-apparently the sticky about no support questions in this forum is no longer valid?
Jump to Postjust to be sure:
In the run box, type: chkdsk /f
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hp26142
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daled
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hughv
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daled
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daled
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