Member Avatar for RJVince777

I,m associted with best buy,im aka best buy bob.
looking for a second and third possible opinion
in regards to troubleshooting a compaq sr1650nx desktop.
issue is when system bootsup to the compaq screen,the pc freezes
at that point,no keyboard control,i believe the hard drive is the problem,
any opinions

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  • Latest Post Latest Post by sittas87

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This thread describes a Compaq SR1650nx that stops at the Compaq splash logo and does not respond to the keyboard. suggested the drive might be at fault and started down that path. That is reasonable, but splash‑screen hangs can come from firmware, USB/keyboard issues, memory, PSU, or the motherboard as well. A quick, ordered isolation plan helps find the real fault without destroying user data.

  • Try a different keyboard and different ports (rear USB or a PS/2 keyboard if the board has one). Some older BIOSes stall when USB input devices fail to initialize.
  • Power off, remove all external USB devices and media, then power back on. A bad peripheral can freeze POST.
  • Attempt to enter BIOS (Esc / F9 / F10 on many Compaq/HP machines). If accessible, load BIOS defaults and save.
  • Clear CMOS (power off, unplug, remove the CR2032 battery for a few minutes or use the motherboard clear jumper) to eliminate corrupt settings.
  • Reseat and test RAM one stick at a time. Remove nonessential PCI cards and optical drives to try a minimal boot.
  • Inspect the motherboard for swollen caps, burn marks, or loose connectors. Swap or test the PSU if voltages are suspect.

If the drive remains a suspect and data is important, create a forensic image before running repair utilities (tools such as ddrescue or a commercial imaging tool) or consult a recovery service. Following the minimal‑hardware checklist normally points to either a peripheral/BIOS issue or a component failure (HDD, PSU, or board), and narrows down next steps.

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Member Avatar for RJVince777

Reference:compaq sr1650nx

Member Avatar for sittas87

by putting the HD in another machine(slave) you can determine if its working,chkdsk and if it has an OS on.

Member Avatar for RJVince777

correct,that was my original idea

Member Avatar for sittas87

k then so just work ur mastermind but if you stall with the problem just drop a post.
good luck

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