Member Avatar for avaland

Hi, last night while watching a Camtasia presentation online my computer crashed and a blue screen error was thrown up on the screen.

Since then sometimes I can boot successfully, just as many times I can't. Also when I click on a program or a file there is hang time...sometimes as much as a minute before the program or file opens for me. Sometimes the screen freezes competely.

I just downloaded and ran Analysis Diagnositc for Windows XP and it returned this warning: THE SYSTEM RESTORE HELPER returned a warning code hr=0x6.

Does anybody know what this code means? Thanks...

  • 3 Contributors
  • 2 Replies
  • 202 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by comlor

Dani AI

Generated

reported a BSOD during video playback, intermittent boots, long application hangs, and the Analysis Diagnostic line: “THE SYSTEM RESTORE HELPER returned a warning code hr=0x6.” That code most commonly maps to Win32 error 6 (ERROR_INVALID_HANDLE) and the HRESULT form E_HANDLE (0x80070006) — in plain terms the system is reporting “the handle is invalid.” (learn.microsoft.com)

The phrase “invalid handle” is a symptom, not a root cause. It means some component tried to use a resource handle the OS wouldn’t accept; that can follow from corrupted system files, a buggy driver or service, or hardware problems (bad RAM or a failing disk). Given the intermittent booting and long hangs, backing up important data immediately is the highest priority (as recommended), then collecting more diagnostic evidence before attempting repairs. As suggested, memory checks are a sensible early test.

A concise, practical troubleshooting order that fits the symptoms:

  • Inspect Windows logs (Application + System) in Event Viewer to capture the exact errors and timestamps. (learn.microsoft.com)
  • Run a full disk check and repair pass to rule out file-system/sector problems: 
chkdsk C: /f /r
  • Repair or verify protected system files: 
sfc /scannow

(Notes: CHKDSK may schedule on reboot if the drive is in use; SFC on older XP installs may request the original installer CD.) (learn.microsoft.com)

If those steps don’t resolve the cause, follow the hardware-focused checks recommended earlier: run a thorough bootable memory test and the drive-maker’s SMART/diagnostic utility to look for failing RAM slots or surface errors. If either hardware test reports errors, replace the failing component — these faults commonly explain BSODs, hangs and “invalid handle” failures.

Recommended Answers

All 2 Replies

Member Avatar for Kraai

You may have a memory problem. Follow this article:

Let us know what happened.

Member Avatar for comlor

You may have a memory problem. Follow this article:

Let us know what happened.

It could be memory like the previous poster suggested or a failing Hard Drive. I would do a back up immediately just in case if you haven't already. Download these utilities to test the system.

Memory Tester - http://www.memtest86.com/
Hard Drive Tester -

Both are bootable CD's and are ISO files that you will need to burn with your favorite burning program

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.