Member Avatar for chuda

Hi guys,

everything was fine until the latest install of XP. Since that time my sound card cannot be found. I tried to install all sorts of drivers, some of them complain about some errors and do not go through. What do I do????

this is the sound card - SiS 7012 Audio
PLEASE, HELP OR MY LAPTOP WILL FLY OUT OF THE WINDOW (XP!!)!!!

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  • Latest Post Latest Post by jindalarpan

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Short, focused workflow to fix an SiS 7012 that disappears after an XP install — avoid a full reinstall until these checks are done. Rather than immediately rolling back or grabbing a random driver (as and noted), first confirm exactly what Windows sees: open Device Manager, find the unknown audio entry, Properties → Details → Hardware Ids. That value (for the SiS 7012 you’ll typically see PCI\VEN_1039&DEV_7012) is the single most reliable way to match a correct driver. (learn.microsoft.com)

Reveal and remove leftover/ghost drivers before any new install: in a Command Prompt run set devmgr_show_nonpresent_devices=1, then start Device Manager, choose View → Show hidden devices and uninstall any greyed-out audio entries (choose to remove driver files when prompted). Clearing phantom devices prevents the OS from repeatedly picking a wrong/older driver. (learn.microsoft.com)

Get the right package (OEM site first). If the vendor page is not available, archived driver packages for SiS 7012 exist (example driver families include versions around 5.10.00.6120). Extract the driver files if the download is a ZIP and install manually via Device Manager: Update Driver → Install from a list or specific location → Don’t search → Have Disk… → point to the folder with the .inf. If the vendor provides an EXE, run it with administrative rights and reboot after install. Scan any downloaded driver with antivirus before running it. (drivermax.com)

If Device Manager still never shows the controller, verify the motherboard/laptop BIOS has onboard audio enabled (some systems can disable the codec at firmware level). If the onboard path is irrecoverable, an inexpensive USB audio adapter or a low-cost PCI sound card will restore audio without further OS surgery. Always back up or create a restore point before driver/registry changes. (dell.com)

Summary: identify the hardware ID, remove hidden/ghosted audio entries, install a driver that exactly matches the hardware ID (use Have Disk if needed), check BIOS, then fall back to external audio hardware if required.

Member Avatar for RGPHNX

Hi chuda,
use the system "Restore" in XP to "rollback" the XP update you just did to an earlier version.
If that doesn't work..then..
re-install a previous version of XP (without the SP1 or SP2 ..etc) that worked for you before. If you don't know which one you were using just start from the beginning & re-test your sound card after EACH & EVERY new update.
It's not at all unusual for Windows "updates" to crash something on the computer.
Post back here with the good news/results OR if you need more help.
Good Luck :D
RGPHNX

Member Avatar for jindalarpan

Hi guys,

everything was fine until the latest install of XP. Since that time my sound card cannot be found. I tried to install all sorts of drivers, some of them complain about some errors and do not go through. What do I do????

this is the sound card - SiS 7012 Audio
PLEASE, HELP OR MY LAPTOP WILL FLY OUT OF THE WINDOW (XP!!)!!!

u dont need to do anything
just go on the link below and download this driver and it will work for ur machine and let me know if u face any problem still

http://www.softwarepatch.com/utilities/sis7012.html

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