0

I have new cartridges. I was printing the day I installed them. I have updated all the drivers and software. Cleaned and defragged my computer. Shut down both printer and computer, then restarted both at different times. The deep cleaning option doesn't do anything but print a blank piece of paper. Running XP sp.3. I manually cleaned both cartriges. I can hear the ink inside when I shake them.
Any suggestions?
Thanks, Peggie

3
Contributors
2
Replies
3
Views
7 Years
Discussion Span
Last Post by Abdullahakeem
0

first my only suggestion would be ask you to go to the link provided and follow HP's steps first for this problem. If the printer still prints blank pages then i will be happy to follow-up on your problem

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=35985&prodTypeId=18972&objectID=c01853840

Carl Beebe
Owner
Wicked Dezigns (c)
www.wickeddezigns.com

I have new cartridges. I was printing the day I installed them. I have updated all the drivers and software. Cleaned and defragged my computer. Shut down both printer and computer, then restarted both at different times. The deep cleaning option doesn't do anything but print a blank piece of paper. Running XP sp.3. I manually cleaned both cartriges. I can hear the ink inside when I shake them.
Any suggestions?
Thanks, Peggie

Edited by Abdullahakeem: Typo

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.