My husband's computer monitor is blank upon turning the computer on *Gateway Dual Core. I have the exact same computer. We tried a different monitor, but that didn't work. It appears to me that the video is on the motherboard. I spoke to an old timer like me, and when he first said, it may be the BIOS, I freaked. But he explained that the BIOS can be manipulated by the software.
The problem in testing is I have to use the controls during startup by memory, which isn't that hard for me to do. I HAD an eidetic memory, but I have a head injury, and my memory is still off. Nevertheless, it is coming back.
We are connected by a router and have the same IP address. Running Windows XP media center.
As jumpers don't seem to be important now, can I get a new video card and disable the video on the motherboard? Or is it simpler than that? I can write out steps to take to narrow down the source, but I'd have to learn about the BIOS. I looked at mine, but I'm reluctant to touch: I don't know what I'm doing!
I just thought of possibly using my boot disk to see if it's a rouge driver, but I can't try it for a few hours. If someone reads this this afternoon, and has an idea, could you please let me know? My husband has a low tolerance for frustration, and I can't work on his computer until around 6 EST.
Even if the boot disk works, I might not know why. Of course if I can get in there, I'll start in safe mode, but can any one give me any other steps? I know this is a difficult question, but i have afternoon to know what I need to know.
I was Director of a Computer Center at a Law School, but that was almost 20 years ago. When 20 MB hard disks came out, it was like WOO-HOO! I keep up with the basics, but if you can direct me to read something. I learn by doing, but I can't take that risk with his computer.