I'm unable to get any new USB devices to work with my Fujitsu laptop. Devices that I've been using for a while (such as keyboard, mouse, printer, ext. hard drive) still work. Whenever I try to connect any new device (mouse, USB stick, ext. hard drive) it immediately recognises what it is in the pop-up balloon from the system tray but then starts up the Install New Hardware wizard which fails every time. The devices themselves work in other computers and all of the ports work with other devices. I'm running XP SP3 and I think it's an OS problem. Can anyone please point me in the right direction to fix this. It's a real nuisance.
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Jump to PostDoes the laptop have Norton on it by any chance?
Jump to Posttry this:
DANGEROUS LINK REMOVED by jholland1964 for information check the WOT rating below
Jump to PostI suggest a FULL scan with Mbam - http://www.malwarebytes.org/mbam.php
That will tell us if you have any malware on your system!
Jump to PostWhat happens when you go into the device manager (you can run it directly by entering devmgmt.msc in the run menu). Do you have any items with yellow flags? Does anything change when you do "Action -> Scan for Hardware Changes"? Are any of the new devices listed under any …
Jump to PostWhen you check your services (run by services.msc) what is the status of the "Plug and Play" service?
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