Member Avatar for Tinagirl38

Hi guys,

I first must tell you that I'm not a real tech person, so I've tried to be methodical, and I'm running out of answers.

I have:
Windows XpPro:

Asus P4S8X motherboard with on-board sound. It used to work, but I had an issue and had to reformat my system. I was able to get everything up and running, except that I have no sound.

I've checked all of my connections within the tower, and they seem tight.

When running DXDIAG, the sound tab says, "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer", so this isn't an issue of my volume controls being off. The machine isn't seeing it.

I went to and found new audio drivers for my system, but after I downloaded them, they didn't self extract, so I'm a little unsure of where to put them.

Basically, I don't know how to make my system see these new drivers that I've downloaded, or if there is something else that I should be trying or doing.

I'll check this thread often, so please, let me know if you have any questions.

Thanks!
-Tina

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  • Latest Post Latest Post by cguan_77

Dani AI

Generated

Brief expert summary and targeted next steps for (based on the thread): the P4S8X uses an AC'97 on‑board audio controller (SiS/SiS693 with a C‑Media codec commonly listed as CMI9739), so Windows needs the C‑Media/AC'97 driver (not an HDA pack) and the motherboard INF/chipset installed first. The official P4S8X manual documents an "Onboard AC97 Audio Controller" BIOS option and notes the C‑Media audio package lives on the board’s Support CD. (hothardware.com)

Practical checks that often finish this problem: confirm the BIOS setting (Advanced → I/O Device Configuration → Onboard AC97 Audio Controller = Auto or Enabled) and verify the internal front‑panel audio header is correctly seated per the connector diagram in the manual; the manual also shows the Support CD includes an ASSETUP/driver installer if autorun fails. Install the motherboard/chipset drivers before the audio driver (chipset INF first, then audio)—that order helps Windows enumerate the onboard device so the audio driver can attach to it. If the downloaded package is a zipped archive, extract it and run the installer or use the support CD’s installer; look for driver files labeled C‑Media or CMI9739. (manualslib.com)

If the board still shows "No sound card was found" in DxDiag after those steps, the problem is most likely hardware (wrong header, bad cable, or failed codec) rather than a volume/Windows‑UI issue. A quick hardware triage is to try a Linux live USB or a simple USB sound adapter to see whether any OS detects audio hardware; if nothing appears, consider a cheap PCI/USB sound card as a reliable workaround. The suggestions from and about checking Device Manager and extracting archives are on the right track; the BIOS/chipset/driver order and the C‑Media AC'97 package are the parts of the diagnosis the thread has not yet emphasized. (techspot.com)

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Member Avatar for goldeagle2005

Is there a setup executable that came with the drivers? If yes, run it and follow the on-screen instructions. If not, open device Manager, you should see an entry called Multimedia Audio Controller with a Yellow Exclamation mark. Double Click this entry. Click the "Drivers" tab and click the buttonm labelled "Update Driver". In the Hardware Update Wizard window that pops up, select the radio box titled "Install from a list or specific location (advanced)" and click Next. In the next section, click the radio box titled "Don't search. I will choose the driver to install" and click next. Click the have disk button and browse to the folder where you downloaded the drivers. Now the Hardware Update Wizard window will show you your soundcard's model. Select it and click next. Thats it, your driver should now be installed.

Member Avatar for Mr.TeMoo

Please I want To The Driver

I need That

I lost Him :(

Member Avatar for shouvik.d

but I had an issue and had to reformat my system. I was able to get everything up and running, except that I have no sound

I suspect you are using a non genuine version of Windows after u reinstalled it. The non genuine version of windows would not allow you to install Service Pack2 and without that no Audio in WinXP Pro. I am not blaming you for piracy but am just providing another view of this problem. Just let me know if this is the case.

Member Avatar for cguan_77

hi tinagirl,

what's the filename extension of the file you just downloaded, is it in zip, rar or what filename extension does the file have? if it is in zip or rar format then you have to extract the file..then follow then follow the steps that Goldeagle told you..

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