Grateful for any help and apologies if this newbie has not found a relevant existing thread, despite having hunted for one!
CD drive worked fine when installing broadband some months ago. Unaware of likely software interference subsequently. Only major instal has been Norton. I have XP SP2, a Dan machine with a Maxtor HD,a CD/RW, a floppy and an Iomega Zip drive.
Current position is that CD/RW will not read or write media.
Floppy ditto. Any floppy inserted attracts message that disc not formatted. Any attempt to format a floppy attracts message that disc cannot be formatted.
Device Manager tells me all drives are working. It also gives me the following info
Maxtor 4DO40H2 Primary Master at 0(0)
No Primary Slave
Phillips CD/RW 2412A is seconday master but address is also shown as 0(0).
Iomega Zip250 is Seconday slave with address 1(1)
The Maxtor and the CD/RW are at the ends of their relevant cables and the Iomega Zip drive connects to the connector half way along the secondary cable.
The floppy is on its own cable.
Everything has worked fine for several years, cabling and jumpers have not been touched.
I have tried uninstalling the CD/RW and reinstalling the driver. I have disconnected the CD/RW and the Iomega from the cable and power leads. Subsequent booting after reconnection finds the drives, they appear to spin up when accessed but will not read, the location address 'clash' remains and goodness knows why floppy will not behave!
Instinct told me - as a novice - that this was a software configuration problem but I am now not so sure!
A couple of other possibly relevant factors. Some time ago I lost all my restore points - I think it was firewall problems that played havoc with my startup utilities and a very helpful Microsoft guy sorted me out. When investigating the present problem, I tried to use a restore point. The calendar with dates was there and the restore process appeared to take place but at the apparent end of the process I received the message that restoration could not take place.
Are there other checks I can attempt before 'unknitting' the plethora of cables and taking the PC to hospital?
Thanks in anticipation! (My glass is always half full rather than half empty!!)