This problem has been plauging me for over a week. I have called my internet service provider and my computer "tech support" and they are clueless. I am now turning to you fine folks who I know for sure are going to help me!!
Here's the scoop:
We have a Dell Dimension 8300, 2.99 GHz Pentium 4, 512 MB RAM, 120 GB Hard Drive (using 29.8 GB of space), and running Windows XP Home Edition SP1.
Two weeks ago the Limited Users on our computer were unalbe to access the internet and are still unable to. After talking with my internet provider it was determined that there is nothing wrong with the connection. After talking with Dell, I threw the phone out the window and started trying to figure this out on my own.
Every user on the computer was able to use any web browser and messenger service. This was fine for almost 8 months, then one day, like I said it just stopped working.
We have no viruses. I ran Adaware and took care of some stuff. I ran SpyBot and took care of a few more things. I started up in Safe Mode and all the permissions are fine. I also did a System Restore back to when things were fine and no such luck, it just won't work. I tried creating new limited accounts and they also don't work.
When a Limited User logs in, the modem blinks 'send' 'receive' just like when I log in to my Admin account. After that, nothing happens for limited users
We use McAfee for our firewall and virus scanner.
I really hope that someone can help me! This is very aggrevating (I am almost losing sleep at night)! Thanks in advance!