Member Avatar for KevinOpema

I bouth a simple laptop for a friend with Vista Home pre-installed. After linking up to the web, the IE/ ceased to function. Message I receive is: Internet Explorer has stopped working. EVENT NAME: Appcrash FAULT MODULE NAME: SmartEnhancer-1.dll etc. Can't now load IE7 at all. Visited MS website, but can't find a new IE7 for re-installation. Just get an XP SP2 version which Vista does not accept. Why does MS make it so difficult to find even though I enter Vista and Explorer 7 as search keys. If anyone can direct me to how I can get a new working IE7 specifically or Vista, I woul be very grateful.

Also I want to first de-install the faulty IE7, but can't find it anywhere in Vista.

  • 5 Contributors
  • 7 Replies
  • 194 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by Laser

Dani AI

Generated

The crash report naming SmartEnhancer-1.dll points strongly to a third‑party Internet Explorer add‑on (toolbar/BHO) rather than a corrupt core IE binary. As noted, the XP IE7 redistributable will be rejected on Vista — IE is integrated into the OS — so focus on removing the offending add‑on and repairing IE instead of hunting for an XP installer.

Quick isolation and repair steps:

  • Launch Internet Explorer with add‑ons disabled: use Start → All Programs → Accessories → System Tools → Internet Explorer (No Add‑ons), or press Win+R and run iexplore -extoff.
  • If IE starts, open Tools → Manage Add‑ons and disable any SmartEnhancer/unknown entries, then remove any matching program via Control Panel → Programs and Features.
  • Run System File Checker from an elevated command prompt to repair system DLLs: sfc /scannow.

When IE will not start:

  • Boot Safe Mode with Networking (F8 at boot), run a current anti‑malware scan to remove adware, and use a trusted autorun/BHO viewer to locate and disable the problematic BHO.
  • If a specific DLL must be unregistered and its full path is known, unregister from an elevated prompt (exercise care and back up first):
    regsvr32 /u "C:\Full\Path\SmartEnhancer-1.dll"

Notes and fallbacks:

  • Resetting IE from Internet Options (Advanced) may help if the browser starts, as suggested.
  • If removal fails, use a restore point or the OEM recovery media (as suggested) or perform a Vista repair install to restore IE components.
  • Avoid deleting system files unless their origin is certain; when in doubt, collect the fault details (event log entry and full DLL path) before making changes.

Recommended Answers

All 7 Replies

Member Avatar for cguan_77

hi check your manufacturer's website.. they should have the necessary files that you need... for IE7 try to google sure you can find one..but i suggest visit first your manufacturer's website or call them up for assistance...

Member Avatar for digitalocksmith

Member Avatar for KevinOpema

Thanks for your link. I've already been there and it only contains IE7 for XP SP2, not Vista.
Regards

Member Avatar for digitalocksmith

There are no differing versions of IE7.
The added security that is talked about exists in the kernel of the OS, not the browser.

Basically, XP's SP2 IE is the same for vista except for this cumulative update (KB931768) available here:

You will recieve all IE7 updates regardless as you recieve the updates for vista

Regards

Member Avatar for KevinOpema

Thanks for your kind input. I did download the XP SP2 version of IE7 on another computer, but when I tried to install it on the Vista machine, it was rejeted and I got an error message that said the IE7 was for XP versions only. Hence my looking for a Vista version.

There are no differing versions of IE7.
The added security that is talked about exists in the kernel of the OS, not the browser.

Basically, XP's SP2 IE is the same for vista except for this cumulative update (KB931768) available here:

You will recieve all IE7 updates regardless as you recieve the updates for vista

Regards

Member Avatar for Laser

Try resetting ie7 from the Advanced tab of the Internet Options control panel.

Have you tried ?

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.