Hi, I was given a Toshiba Satellite 415-s173 series laptop to look at. I was told to reformat the drive. But the problem is that when I turn on the computer, the toshiba logo pops up then it goes directly to a screen asking for a password. I know its not Bios because it usually has a box you type in. I've tried loading into BIos, but it still persists on asking for a password. The problem is that it doesn't boot up, it just asks for a password. Any suggestions?
i had the same problem, if its the bios password you have to look for the battery in the laptop and take it out for 10 minutes before puting it back or if its the logon password you have logon as the administrator to change the password.