Member Avatar for sys life

hi

im ram

i have problem with my system. it doznt show folder options in the tools
and i cannot open the drive with double click.

i have all ready tried deleting the hidden ms.dll or autorun file still the problem is back
when ever i start computer it comes back same problem repeats

is any troublshooting is for this problem

thanx

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  • Latest Post Latest Post by Bob_180_Bob

Dani AI

Generated

As reported by (Folder Options missing from Tools and drives not opening) and (options visible but locked), this usually points to either a user-policy/registry restriction or persistent malware that changes Explorer behavior. asked how Folder Options is being accessed — if the Tools menu entry is missing it can still be opened directly and that helps separate policy vs. malware causes.

Quick checks to try first (safe, reversible)

  • Force open Folder Options from Run:
    control folders

    or

    rundll32.exe shell32,Options_RunDLL 0
  • If Folder Options opens, try changing one setting (for example, show hidden files) and reboot to see if the setting sticks.

If the Tools entry is missing because of a policy, remove the policy value (backup the registry first). A .reg file that removes the Explorer policy value is:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoFolderOptions"=-

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoFolderOptions"=-

Save as disable-NoFolderOptions.reg and double-click to merge (or delete the single value with regedit). Always export the key first or create a System Restore point.

If the problem persists or returns after reboot, treat it as malware: boot Safe Mode, run up-to-date scanners (Malwarebytes is a good second-opinion scanner) and use Autoruns from Sysinternals to inspect startup entries and shell extensions. Autoruns is especially useful for persistent autorun/autorun.inf-style infections that reinstate payloads on reboot: Autoruns for Windows. For removal run full scans and disable suspicious autoruns before rebooting.

Other useful steps: create a new administrator user to see if the issue is per-user, run System File Checker (sfc /scannow) to repair explorer-related files (may require original media on older Windows), and if necessary perform an in-place repair. Always back up data and the registry before manual edits.

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Member Avatar for ptwebchyk

I have a similar problem but I can see my options but I can't change them.

Member Avatar for Bob_180_Bob

What happens when you try to change them? How are you accessing the folder options?

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