i running win xp pro w/ SP1 and i'm having trouble uninstalling a certain program. when i attempt to uninstall, it hangs on the "gathering information" screen (about half way). i let it sit over night in case it needed time but it was at the same place in the morn. it's not your normal program (coldfusion mx) so i know it's a little more involved in my system. what are my other options here?