Is there anyone out there that can either help or has encountered this problem ? The latest upgrade from Apple has prevented my iPod from talking to my laptop, I have tried to uninstall iTunes but have been prevented from doing so even though I have administrators privileges from the control panel.

I do not fully understand the error message as the iTunes msi can clearly be seen in the target folder.

"The file C: Documents & Settings\ local settings\ Application Data\ Apple Software update\ iTunes.msi can not be found verify that you have access to this location and try again or try to find the installtion package iTunes.msi in a folder from which you can install the product iTunes."

I get a similar message when trying to install iTunes, I seem to be stuck in a loop. I can not get rid of iTunes nor can I install a new version. Can anyone help ?

8 Years
Discussion Span
Last Post by jbennet
This question has already been answered. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.