Internet not connected.

[preethi_ga]

Hi,
Im having windows XP Professional in my laptop. 2 weeks before i got internet connection. everything was working properly. but for the past 4 days net is not working. i call the network professionals to see what is the problem. but they said , laptop has some problem and i have to reformat it. but my LAN connection , everything is ok. i donno how to reformat it. but i dont think that my laptop has some problem, can anyone tell me any idea to fix the prob...?

[CompUfuss]

in my signature are two program to help clean you laptop , atf cleaner and superantispyware ,run atf ,then superantispyware and clean computer ,might help .run them and post back results

[sittas87]

Hi
So what type of connection are you making use of? Is it a company network or a private one?

What you can do is to check if you're drivers is correct:
Right click my computer> manage>device manager>
and see if theres a yellow exclamation mark when you for you're network device

If theres no exclamation mark in you're Device manager under Network devices then do the following
Go to start >Run >type cmd >type: ping www.google.co.za -t

Please let me know of all results and questions asked

Cheers
Sittas

[preethi_ga]

Hi,

Im having a laptop in home. Its not company network. mine is connected thru LAN. No wireless connection.
I did search in My Computer. But no exclamation mark was there.
Before that i have to tell u one thing. Suddenly my net is working now. but i donno, what happened. i did not do anything to recover the error. So , if again the problem comes?
what i have to do?

-Preethi!!