heres a goodie for you. Client aksed me to remove XP Antivirus 2008, the fraudulent download. Ran my Malwarebytes and Spybot and all was cleared, hooray we say. Before the notebook was given to me the client installed Kaspersky to clear the issue, which obviously did not work. After I cleared the spyware etc the pc was still slow and non responsive so I wanted to repair the install - here is where we hit a snag - cmos is password protected, client did not do this - he inherited it from someone who worked for a company that did this, that person does not work for that company anymore and no one knows the password, I have tried the backdoor passwords nothing helps. Now Kaspersky has generated a BSOD!!!! Cant boot windows, cant change boot order to repair - anyone got any ideas?