Member Avatar for GLA^_^

Hi! Im new in this forum and not very good at topics like this too :o .
I need help regarding on my title. When I try acessing into the hotmail website it just gives me a blank page. I can however visit the yahoo main website but unable to log into the mail part (I so very hope im making sense so far). My MSN(Messenger 6.2) however could not detect my internet connection and I am very sure that I am connected as I am using ADSL. Lately I have been using Gmail (which is the only mail website that I actually can log into) and have no trouble whatsoever reading the mails...but this might sound funny/weird/impossible :eek: , I cannot send long written e-mail only short ones. What's could be wrong?? :sad:

Your help is much apreaciated :) .

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Dani AI

Generated

Brief diagnosis and practical checklist for , and (echoing ’s browser suggestion): the pattern—some webmail pages returning blank or “document contains no data”, Messenger saying no connection while Gmail mostly works, and long webmail posts failing—usually indicates local HTTP-level interference (proxy/toolbars/AV web‑filter), a TCP/IP/Winsock problem, or an MTU/fragmentation issue on the ADSL link rather than a server-side outage.

Common quick checks and configuration items:

  • Try a different browser (Firefox or IE with add-ons disabled: iexplore -extoff) and clear cache/cookies.
  • Inspect browser proxy/LAN settings and remove any manual proxy.
  • Temporarily disable firewall/antivirus web‑filter or add exceptions (include the messenger executable).
  • Verify the hosts file (C:\Windows\System32\drivers\etc\hosts) contains no overrides; back it up before editing.
  • Test the same accounts from another network (tether or different ISP) to separate local network problems from ISP/server issues.

Useful diagnostics (run from a command prompt):

ipconfig /flushdns
netsh winsock reset
netsh int ip reset
ping -f -l 1472 hotmail.com
tracert hotmail.com
nslookup hotmail.com

Note: if large pings with -f -l fail while smaller sizes succeed, that points to an MTU/fragmentation problem (common with PPPoE ADSL). Calculate MTU = successful ping size + 28. Setting the router/adapter MTU to 1492 (or lower) often resolves dropped or truncated HTTP POSTs that break long webmail messages.

Messenger specifics and closing notes: older MSN Messenger can be blocked by firewalls or port filters (it uses TCP 1863); ensure msnmsgr.exe is allowed and that outbound 1863 is not blocked. If problems persist after the above, reset the ADSL modem/router to defaults, update firmware, run a full anti‑malware scan, and if needed contact the ISP with the traceroute results.

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Member Avatar for upopoki

Hi!
I also new in this forum. Too bad, i also facing almost the same problem as you have. :sad:
Problem:
-Able to visit yahoo main website but unable to log into the email part.
(i have try to login http://uk.yahoo.com/ and it make me able to log in the email part, so maybe u can hv a try on this to login your email)

-i am using ADSL,able to login Gmail but can't even login and hotmail.com , the Alert msg appear "document contains no data"

Em, i need help also...

:lol:

Member Avatar for RACHELlrusso

Hi!
I also new in this forum. Too bad, i also facing almost the same problem as you have. :sad:
Problem:
-Able to visit yahoo main website but unable to log into the email part.
(i have try to login http://uk.yahoo.com/ and it make me able to log in the email part, so maybe u can hv a try on this to login your email)

-i am using ADSL,able to login Gmail but can't even login and hotmail.com , the Alert msg appear "document contains no data"

Em, i need help also...

:lol:

As well, I am having this problem. Have you been able to figure out the problem through troublshooting? This is been a big irritation for me and was looking for some help.

Member Avatar for 'Stein

Which browser are ya using? Have ya tried firefox?

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