Member Avatar for sxdasgu

I am new to this forum and facing a few problems with my PC.
Here goes the first one:

I had a virus attack and had to reformat the machine and install a new OS. My Xp Sp3 hangs when ever I insert a DVD. Earlier I never faced this issue.

Ok. I understand that is has been already discussed a lot. I tried all the things but it seems it does not work.

I am using the following configuration. Its a assembled machine

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
System Manufacturer: ASUS
System Model: A7V266-MX
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1.7GHz
Memory: 224MB RAM
Page File: 318MB used, 227MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
DVD Model: SONY DVD RW DRU-V200S (A SATA model used as an IDE by using a SATA to IDE converter)

I tried a few things which were already discussed in the earlier posts.

1. Tried Disabling autorun of the DVD rom drive.
2. Pressing SHIFT while inserting the DVD. In this case it does not give any instant problem, but when I try to open some file inside the DVD it hangs.
3. Tried disabling the auto run by editing the registry.
4. Uninstalled Nero completely from the machine.
5. There is only one DVD rom and it is a Secondary master.
6. Not sure how to disable UMDA (can any one guide so that I can try that one too!)

Please help me solving this issue

Thanks
sxdasgu

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  • Latest Post Latest Post by cguan_77

Dani AI

Generated

Brief summary: the pattern you describe (SHIFT suppresses autorun but Explorer still freezes when you try to read the disc) points away from autorun/AV and towards a low‑level timeout: either the SATA→IDE bridge or the drive itself is failing, or the PSU/cabling can't supply spin‑up current. This expands on the observations from and while taking into account 's intermittent behaviour.

Recommended diagnostic sequence (quick, in this order):

  1. Test the drive in another PC with a native SATA connection or put it in a USB→SATA enclosure. If the same hangs occur there, the drive is likely bad; if it works, the adapter/motherboard/PSU in the original box is suspect.
  2. Swap the Molex power lead to the drive (use a different connector) and remove nonessential drives. If hangs stop, suspect the PSU or that single cable. If possible, try a different PSU.
  3. Boot a Live OS (Linux/WinPE) and mount the DVD. If a non‑Windows environment also hangs, it’s hardware. If it reads fine, focus on XP drivers/registry.
  4. In Windows Device Manager uninstall the Secondary IDE channel (IDE ATA/ATAPI controllers → right‑click → Uninstall) and reboot to force a fresh negotiation of PIO/DMA.
  5. If the adapter is implicated, replace it with a known good adapter, a cheap PCI SATA controller, or a native IDE/SATA drive; powered adapters avoid spin‑up power issues.
  6. Check the System log around the hang for “atapi”/“disk” messages and note exact timestamps for correlation with tests.

Extra notes: lens/mechanical failure can be intermittent — listen for odd noises on spin‑up. Low RAM (224MB) makes XP less forgiving but is unlikely to be the root cause. Start with the other‑PC and power‑lead swaps; they usually isolate the culprit fastest.

Recommended Answers

All 10 Replies

Member Avatar for HoustonIT

Do you have any cd/dvd authoring sw installed? WHat about av sw?

Member Avatar for sxdasgu

Do you have any cd/dvd authoring sw installed? WHat about av sw?

Currently I have none of them.
Earlier I had Nero 9 - Lite as my CD/DVD burning software and AVG Free 8.0 as my AV software.

I thought the problem might be these two. So uninstalled both of them. This worked for some time but the problem again came bac,

I had changed my transfer modeto PIO from UDMA 2. After that again it worked for a day. But again the issue came back.

I am not quite sure how to find out if there is some IRQ conflict and if yes then how to resolve that. Can any one help in this?

I am open to any other ideas also.

Member Avatar for cguan_77

have you check device manager for any errors?

Member Avatar for sxdasgu

I have checked Device manager in "Device by type" mode and found no error (yellow exclamation sign (!)).
Not sure about IRQ conflicts though. I am not quite sure how to do that. Can any one guide me in this?
going via Device Manager->View->Resource By Type->IRQ, it did not make things clear to me.

Can any one tell me what should be the normal IRQ setting?

Member Avatar for cguan_77

if no errors then IRQ setting should be okay..no conflict...

Member Avatar for sxdasgu

Yah,
Checked now. There is no IRQ conflict. The drive is added to secondary IDE. IRQ is 15 and not shared.
Problem remains the same. The drive some times work but most of the time does not.
Tried looking into event viewer from Admin tools.
The event viewer does not log any error after hang :( .
May be the IDE-SATA convertor is not working properly.
Need to check the DVD ROM Drive in some other PC if that is working.

Member Avatar for HoustonIT

Sounds like the sata/ide adapter or the drive if it is this flakey.

Member Avatar for sxdasgu

Yes HoustonIT,
Will take the CPU to a service center to check if the DVD Rom is working.
thanks
Sxdasgu

Member Avatar for sxdasgu

I have formatted the whole machine again.
The service center guy did it for me. He used the same DVD Rom for installing every thing.
Still some times the same problem happens. Again some times it works properly. It has become very unpredictable :( . Called the service guy to my home. He said most probably there is some probmem with the power. He told me that when a CD is inserted the DVD rom expects more power which when it tries to pull from the supply it fails and that may cause the Hang.
Is that a possibility?

Member Avatar for cguan_77

you're using a IDE-SATA converter..it could be the culprit...
i just suggest buy a SATA DVD the money you're paying for the tech..will be enough to buy a SATA DVD...;) just a suggestion bro..nothing personal....

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