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Hi folks,

My WinME box failed to startup. I followed the "Step by Step Confirmation". It hung on "msmouse.vxd". I tried "Y" as well as "N" (Esc) without a solution.

It happened since 2 days ago but I was luck to get it started with ""Step by Step Confirmation" procedure. So I did not make any attempt to adjust it.

Now the WinME box can't start. But I can start Safe Mode. Please advise how to fix this problem.

TIA

satimis

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Last Post by Catweazle
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Right-click My Computer and choose 'Properties'. On Device Manager, locate the entry for your mouse. Right-click it and choose 'Uninstall'. Also locate any mouse driver entries which might appear in Add/Remove programs, and remove those too.

Reboot, and allow the mouse to be detected and installed with the inbuilt Windows mouse driver. See if it works OK then.

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Hi Catweazle,

Tks for your advice.

Right-click My Computer and choose 'Properties'. On Device Manager, locate the entry for your mouse. Right-click it and choose 'Uninstall'.........

I can only start Safe Mode. In Safe Mode the mouse does not work. It is a USB mouse. Please advise how to uninstall the mouse drivers.

I'm not very knowledgeable in key-operation to replace the mouse.

TIA

B.R.
satimis

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Hi Catweazle,

Further to my last posting. I got a P/S mouse to do the job as follows;

1) start Safe Mode
2) right click "My computer" -> Properties -> Device Manage -> Mouse
3) removing all mouse entries there
4) reboot WinME

Problem still occured hanging on "msmouse.vxd". I could not discover Add/Remove Programs on desktop.

Now "Mouse" disappears but the P/S 2 mouse is still working.

B.R.
satimis

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Ad/remove Programs is in Control Panel. You'll no doubt have a mouse driver of some sort listed there, and you should remove it as it is likely to be corrupted.

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Hi Catweazle,

There is something very strange happened here.

I just started the PC. WinME booted straightforwards without problem. Now it is working. I don't know whether I'll be so luck on next booting as it is now.

Please advise where shall I examine to check whether there are problems remaining.

TIA.

B.R.
satimis

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Shut down and then power up. Do a restart. Repeat both those alternatives several times each. See if the problem returns.

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