<<Sorry originally posted in the wrong forum!>>
Hi, can anyone help
<this is a little difficult as its my parents computer thats having problems and I've got them to do various things over the phone! but here goes...>
<Running XP home sp1, 256mb ram, zone alarm, advast antivirus>
2 problems that are probably linked to an update of zone alarm yesterday!
When starting the computer, the taskbar does not finish loading. 'Start' and the clock appear, but nothing else. When trying to click start, nothing happens (just get the egg-timer).
I asked them to do alt+ctrl+delete and have found out that svchost.exe is using the cpu 100% (the busy light on the computer is flashing and computer is also slow)
Can load things from the desktop though.
When trying to connect to the internet, get the dreaded 'cannot find server' thing!
My dad, has since uninstalled zone alarm, and the running antivirus program (advast). (dunno why they did that, but they did!) but with no postitive effects!
It seems to me that the computer is 'stuck' somewhere in windows boot-up process.
Obviously any logs or anything can't be posted, but just though that someone might bge able to help on the info above???