0

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

8
Contributors
14
Replies
15
Views
13 Years
Discussion Span
Last Post by Frank Wallis
0

My computer wont, not shut down, although it sometimes lags, and takes five minutes to shut itself off.

To get by this, I do the following:

1.) Close any running tasks, virus scanners, firewalls, task bar programs
2.) Hit Ctrl+Shift+Esc to open TaskManager
3.) Go to the processes tab, and end any processes that are not needed.
4.) In the processes tab, end the process "explorer.exe" Note: Your taskbar will disappear at this point.. this is what usually causes mine to freeze
5.) In the task manager, select Shut Down, and then select either Turn Off, or Restart.

Hope this works.

0

mine says windows is shuting down and stuff but I have to hit the power button it's like with windows 95 and 98 it says "it's now safe to turn off your computer"

0

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

guys if you have your OWN problems start your own THREADS

has any of this helped you tutrle?

0

nope, am still at a loss. Had already looked at the site from caperjack, but it didn't address the same problems.

I've been told to flash the bios, which I've never done before....am nervous because of the consequences. also been trying to learn the differences between apm and acpi, not sure whether the latter should be enabled or disabled......anything I do though the machine still doesn't shut down, it stays at the fully functioning desktop.
Tara

0

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

I aint now trained computer tech,but i have learned a lot by reading and doing things for others and I have built a few computers and repaired a few ,and have never come across a computer that didn't have APM either in windows or in the bios !! I think it has to be one or the other .do you know what motherboard is in your computer .

0

3rd Attempt (Success!!)

Problem recognized: Wake on LAN

Right click "My Computer"
Select "Properties"
Go to "Hardware Device"
Click "Device Manager"
Select "Network Adapters"
Select "Marvell Yukon .....PCI-Fast Ethernet Controller--> right click ---properties--->power management-->deselect "Allow the computer to turn off this device to save power"--->Go to "Advanced" tab--->put value off for "Wake from shut down" --->value none for "Wake up capabilities"
press OK


If this doesn't work then check your BIOS

Restart ---> press F2---> go to "Main" tab --->Network boot [Disable] --- Save

0

ACPI(Advance Configuration Power Interface) is a feature on
motherboard which is a backup power for your system. For example if there is a power failure,your computer will not shut down immediately but the ACPI will remain "ON" for certain time and will let your computer shut down properly.
After your computer shuts down properly,this ACPI will turn off.
When you start your computer next time, it will start normally unlike when a computer is started after a power failure.

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.