Member Avatar for prakharprakash

Hello!

My computer technician has asked me to update the drivers of the

following components -

Universal Serial Bus Controllers -
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4

IDE ATA/ATAPI controllers -
Intel(R) 82801DB Ultra ATA Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller -24CD

. I am having a hard time trying to find the latest drivers of these

components on the intel site.

INTEL REPRESENTATIVE SAYS THAT NO SUCH UPDATES EXSIST , OR THEY DO NOT SUPPORT SUCH UPDATES.

Please help.

Truly,

Prakhar

  • 5 Contributors
  • 9 Replies
  • 394 Views
  • 3 Years Discussion Span
  • Latest Post Latest Post by CruiserDaBruise

Dani AI

Generated

Quick practical summary: for the Intel 82801DB/DBM (ICH4 era) USB and ATA controllers the safest sources for updates are the PC maker or the motherboard vendor; if the board is a retail Intel or third‑party board, Intel is the fallback. was correct to point you at the system/motherboard support pages rather than blindly installing everything a scanner finds. Intel’s “Chipset Device Software” is primarily an INF/identification utility (it even uses 07/18/1968 as a symbolic date) and does not replace every device driver, so Intel/OEM guidance is authoritative for these parts. (support.microsoft.com)

How to proceed, step by step: use CPU‑Z (you already did) to capture the exact motherboard make/model, then open that vendor’s support/download page and look for chipset, USB and storage/IDE (ATA) drivers that match your OS. In Windows Device Manager check each device’s Driver tab (version and date) before changing anything; use Update Driver -> Search automatically or -> Browse my computer to point at a downloaded package. Only install packages that explicitly list your motherboard/OS. (support.microsoft.com)

Why avoid third‑party “driver scanners”: utilities like DriverAgent/Driver Detective/DriversHQ often misidentify drivers, present paid upgrades, or suggest generic drivers that break vendor‑specific features. ’s finding mirrors many users’ experience — the reliable path is Windows Update or the device/system maker’s support site, not a sweep-and-install tool. (howtogeek.com)

Safety checklist before you change drivers: create a restore point or image backup, update one driver at a time, reboot and verify the new driver in Device Manager, and use “Roll Back Driver” or restore point immediately if anything misbehaves. If unsure, note the device vendor/device ID from Device Manager and download that specific driver package instead of using an automated scanner — that’s the safest way to help yourself (good advice for ). (lifewire.com)

Recommended Answers

All 9 Replies

Member Avatar for Catweazle

If your technician was worth his pay he'd have installed necessary driver updates for you! What he's said is misleading. If those particular drivers need updating you need to get the updated versions from the system manufacturer or motherboard manufacturer.

Let us know what make/model your computer is please, or what make/model the motherboard is.

Member Avatar for prakharprakash

Hello!

Basically my technician found that list of drivers from the site - http://www.drivershq.com/ which searches for drivers on one's computer and informs which drivers are outdated. The site offers a free scan and thats how he came to know.

My PC is Intel Pentium 4 processor , 2.67 Ghz , 512 MB RAM. What else should i specify?

Member Avatar for Catweazle

Does your computer have a manufacturer name and a model type printed on it please?

If not, could you download and run CPU-Z and/or Everest Home Edition and let us know what thise utilities report the motherboard make and model to be. (I'm not really happy with the idea of a technician who uses an online scan to find drivers. I like to be SURE that the drivers going onto a PC are the correct ones!)

Member Avatar for prakharprakash

Thank You!!

I ran CPU-Z and the results came as follows as in the attached file.
Thanking You for your support

data.zip (1.29 KB)
Member Avatar for Xp_helper

Hello!

My computer technician has asked me to update the drivers of the

following components -

Universal Serial Bus Controllers -
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4

IDE ATA/ATAPI controllers -
Intel(R) 82801DB Ultra ATA Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller -24CD

. I am having a hard time trying to find the latest drivers of these

components on the intel site.

INTEL REPRESENTATIVE SAYS THAT NO SUCH UPDATES EXSIST , OR THEY DO NOT SUPPORT SUCH UPDATES.

Please help.

Truly,

Prakhar

Hi,
Where do you live, england, america.

if you live in england you can ring:
0870 901 3000
and these people will help you out.

thanks

xp_helper

Member Avatar for Catweazle

Here's your drivers, mate:

Download and install all the ones which relate to your Windows version. That should correct any problems you have.

Member Avatar for prakharprakash

Thanks A Lot Carweazle !!!!

Member Avatar for MPTech

I realize this is an old thread, but I came across it doing a Google search for some similar drivers. I'm trying to understand the best way to locate the most current drivers. (trying to learn to help myself)

I recently ran a utility "DriverAgent" that identified a couple outdated drivers on my PC. Is there a better way (or a consolidated website) to locate drivers? I've done Google searches, but I'm never sure if I'm getting the most current drivers. Or am I better going specifically to the manufacurers site and searching from there?

Thanks, MPTech

btw, first post in this forum, I'm just going to poke around a bit. Cool site. :mrgreen:

Member Avatar for CruiserDaBruise

Umm, registering slowed my thought process. Yet here is what I found:

Driver errors per Driver Detective:
Intel 82801DB Ultra ATA Controller
Intel PRO100 VE Network Connection
SoundMax Integrated Digital Audio
Intel 82801DB PCI Bridge - 244EIntel 82801DBDBM USB 2.0 Enhanced Host Controller - 24CD
While the Intel 82801DB LPC Interface Controller - 24CD is current.

System was originally an Omni Tech construction.
System board Intel D845GERG2,
CPU P4 2.4 GHz Socket 478
Memory 1.5 GB PC3200 recognized as DDR333.

I had installed ATI Rage Pro (all-in-wonder?) in it for my brother. Card came without any software or manuals. AMD/ATI offered no support for it, beings the card is from 1998.

PC was restored/remanufactured in August, with all BIOS, drivers and whatnot that Intel provided at:
http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=888&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go!

Yet three of the "free driver checkers," each listed numerous errors, as listed above. Each claiming the installed drivers were out of date, and for the low low cost of 29.95 they could resolve that problem. Yet Intel seems to indicate those are the most current, as identified by their little CD looking symbols.

I was actually looking for software for the ancient hardware/ati rage pro, when I discovered this blog, and thought I would add a 'for what it is worth.' I do not know that those 'free' driver checkers are anything but a scam, they just seemed to be.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.