Member Avatar for Anpippin

I haven't been able to solve my problem, and I was wondering if anyone here could help me further solve my problem. I have run anti viruses, malwarebytes, and I've been to cmd and typed in sfc /scannow but I still have no luck, and I can't even run system restore. But here is a link that may help you out and it states all the problems I've been having, and what I've done to try and fix the problems. http://www.sevenforums.com/system-security/89259-i-think-i-may-have-worm-virus.html

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has already run on-demand scanners and a system-file check, and correctly suggested looking at startup items while pointed toward malware-removal resources. If restore points are unavailable, the next practical moves are to scan from outside the infected OS and to hunt for persistent autostart components.

Create and boot trusted rescue media on a clean PC, update its signatures, then run a full offline scan. Bootable rescue environments run outside Windows, so they can find rootkits and boot‑sector infections that in‑OS scanners miss. Use a reputable vendor’s rescue image, write it to USB from a clean system, boot the infected machine and let the rescue tool update and scan. (learn.microsoft.com)

If infections survive the offline pass, examine autostart locations with a thorough tool (Autoruns) and inspect running processes with Process Explorer. Autoruns exposes far more startup locations than msconfig, which helps find services, scheduled tasks, shell extensions and hidden drivers. For unknown files, check hashes with VirusTotal before removing anything critical. Be cautious: avoid deleting digitally signed Microsoft components. (learn.microsoft.com)

If rescue scans plus manual cleanup still leave instability, back up only personal data (documents, photos, exported browser bookmarks and mail files) to external media, verify those backups on a clean machine, then do a clean OS install. Do not copy executables, installer packages or suspicious shortcuts to the backup. Follow Microsoft guidance for moving and backing up user files before reinstalling. (support.microsoft.com)

Notes and cautions: make rescue media and backups on an uncompromised PC; keep copies of important data in two places; if unsure, capture logs (Autoruns output, scan reports) and seek a malware‑removal specialist rather than risking partial cleanup.

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Member Avatar for earningsilence

I'll start by saying xfer anything you have to dvd or external hard drive and just reinstall.. that said i'm sure you don't want to do that for whatever reason.

Here's some ideas i have. First, try and run msconfig. Under the general tab choose normal and NOT selective startup. also check the services tab and put a check mark in "hide microsoft services". See if theres something that doesn't look familiar and let me know. Also check the startup tab and do the same. After this is done restart the pc.

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