I've been stuck with finding the right graphic driver for mb MSI PM8M-V N1996 VT8237R 2.4GHz...

Recently I have formatted my HDD for Window error but forgot to copy any necessary driver for new XP installation. After I successfully installed XP SP2 on my desktop computer, I realized it could not play some games that were previously fine. After a throughout check, Ac'97 sound driver, SCSI/RAID and Video Controller (VGA Compatible) was not automatically install.

Sound driver issue was solved along but now I'm stuck with RAID and graphic drivers. For graphic, its driver were never install to begin with and it used vgasave which will not render some games and even apps/movies.

I tried to find possible related driver but none of them failed (minimum requirement not met)... Can anyone help me with this problem...

Window XP Pro SP2 OEM Version
Intel(R) Pentium 4 2.4Ghz
728MB RAM (512 and 256)
Motherboard MSI N1996 VT8237R

(only this what I could find with normal inspection)

Thanks in advance...

6 Years
Discussion Span
Last Post by flagstar

While looking for drivers for you I found this post:

"Hi, well you guys have all been fooled by the N1996 in big alphanumerics. That some Australian certification number. The normal place for board numbers is between the PCI slots on most brands of motherboard. If you look there you will see MS-6178 ver x.x or some other number...
Ok the mystery is solved, the board is not N1996 but MS 6178 ver 1.1 in my True Blue PC. Go to MSI Global ? Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more Bios, driver, manuals, everything!

so ignore the N1996 on any board...and keep looking for the number between the slots."

Can you double check the model of your motherboard. Or take a picture of and post it here?


Oh, I didn't realize the the board numbers between PCI Slot. Here's what I found on it...

PM8M-VH MS7104 VER 3.0

And I was wrong when I just guessing it was PM8M-V, not PM8M-VH


I've tried it couple of times but it's not working...
It won't install the driver and log file shows nothing (zero byte)

Is it because of the vgasave do I need to install it in safe mode?

Here's what I downloaded from MSI site

File name: KM400_71.zip


Oooppps didn't look up, you said XP in the original post... let me know if that last link works for you.


Also not working either... Still show the same error...
Also did try other driver like Intel GMA series but no avail too...


About 14MB in size (13.8MB approx)
Can I use force install for this driver?


So you were able to download and extract it and you get the error when you run the setup?


Yes I was able to extract it after I download it which reveal 2 folder Win2k-XP and Win98-ME... I run the setup inside Win2k-XP and it extracted to temp folder, follow the instruction and all but when it tried to install it show error and advice to look inside Windows directory for log file...

I found 0.log file in the directory but show nothing inside...


It doesn't found nothing out of 4 drivers that it search for update including vga drivers...

I'm clueless here...


Did you happen to try and point the driver installation to the extracted folder? Other than that I'm out of ideas too. If pointing to the data1.cab doesn't work only option I can think of is to contact MSI support and try and get a installation package that works.

Edited by zelkea: n/a


Or you could always buy another video card the mobo says it has a AGP slot. I am sure you could pick you up pretty cheap at www.newegg.com

Just checked newegg and a AGP card ranges from 29.99 to 79.99.

Edited by zelkea: n/a


I tried that too but also comes to a dead end...

The only thing that I know, before I formatted my HDD then, I noticed the driver that was installed previously on this comp was different and it has weird name but I forgot.


Bummer, yep it looks like a dead end. If it becomes a real problem at least the fix is cheap buying a agp card and disabling the onboard video.


Yeah, I was planning to get an AGP card to replace the integrated one afterwards. I'll try to find cheap one at nearby local store...

Oh, by the way, I found the real log file for the KM400_73 driver installation... Here's the log

=========== S3SETUP LOG FILE - Started at 17:13:08 on 2-23-2011 ===========
S3Setup v(1.01.22) 1.00.01-DC/1.00.03-WD/1.00.04-AC/1.00.20-JV/1.00.13-CL/1.00.46-M7/1.00.10-SS/1.00.29-G4/1.00.25-M5/1.00.45-MS on Win XP
bAllowReboot: TRUE
bSilentReboot: TRUE
bPromptReboot: TRUE
bPromptSilentReboot: FALSE
bRemoveWindowsINF: FALSE
bDisableMenuAnim: TRUE
bDisableMenuShadow: TRUE
VendorID to find:1106
INF File Located at: C:\Win2K-XP\kmviag.inf
Found - ven:1106 dev:3344 ss_dev:7104 ss_ven:1462 rev:01 bus:01 devnum:00 func:00 (inVGA=1)
Enumerating Display class devices...
No more displays.
Could not find an enumerate device to match hardware.
Enumerating all Enum\PCI registry entries...
Device #0 subkey: 'VEN_1106&DEV_0314&SUBSYS_00000000&REV_00'
Device #1 subkey: 'VEN_1106&DEV_0571&SUBSYS_71041462&REV_06'
Device #2 subkey: 'VEN_1106&DEV_1314&SUBSYS_00000000&REV_00'
Device #3 subkey: 'VEN_1106&DEV_2314&SUBSYS_00000000&REV_00'
Device #4 subkey: 'VEN_1106&DEV_3038&SUBSYS_71041462&REV_81'
Device #5 subkey: 'VEN_1106&DEV_3059&SUBSYS_B0141462&REV_60'
Device #6 subkey: 'VEN_1106&DEV_3065&SUBSYS_71041462&REV_78'
Device #7 subkey: 'VEN_1106&DEV_3104&SUBSYS_71041462&REV_86'
Device #8 subkey: 'VEN_1106&DEV_3149&SUBSYS_71041462&REV_80'
Device #9 subkey: 'VEN_1106&DEV_3208&SUBSYS_00000000&REV_00'
Device #10 subkey: 'VEN_1106&DEV_3227&SUBSYS_00000000&REV_00'
Device #11 subkey: 'VEN_1106&DEV_3344&SUBSYS_71041462&REV_01'
Found matching hardware.
Found InstID=PCI\VEN_1106&DEV_3344&SUBSYS_71041462&REV_01\4&8ca73a7&0&0008.
Found Mfg line: "VIA.Mfg".
Description="%viagfx.DeviceDesc0% = viagfx, PCI\VEN_1106&DEV_7205".
Cannot find compatible device for VEN_1106&DEV_3344 in C:\Win2K-XP\kmviag.inf.
DestroyTimerWindow returned an error!
-> Setup was unable to complete the installation. Check the progress log in your Windows directory for more details.


That is funny one line says it Found the hardware:

Found InstID=PCI\VEN_1106&DEV_3344

And three lines later it cannot find it, lol.

Cannot find compatible device for VEN_1106&DEV_3344


That's what troubling me... MSI site direct it as the suitable driver for my MB but it won't install.

After that, I tried force install the vga driver and successfully installed it but it won't work and still display no adapter in the display properties...


At this point, I think you can save yourself from a major headache and just buy a new graphics card...

Go with AGP--even though AGP is (I think) old and PCI video cards are newer, I fing that AGP cards are better.


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