Member Avatar for Neilco

Hi at startup, the message no disk comes up for the DVD cdrom.and then the drive does not work with any disc I put in. the system says that the dDrive is working could anybody help please

Thanks

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Thread summary and practical next steps.

This began as an optical-drive failure that produced a startup "no disk" symptom and then would not read any discs. Contributors (, , and ) suggested sensible checks, and later confirmed the root cause was a failed optical pickup.

If the drive still behaves the same way, use a short diagnostic checklist to confirm a hardware fault before buying parts:

  • Try several disc types (commercial pressed CD/DVD and burned media) so you know whether any media is readable.
  • Observe the drive when a disc is inserted: does the disc spin, are there clicking/seek noises, does the tray/mechanism move smoothly?
  • Test the drive on another computer or use a SATA/IDE-to-USB adapter. If it fails the same way on a second machine, the drive itself is almost certainly defective.
  • Try a powered external USB optical drive temporarily to restore reading/writing while deciding on a permanent fix.

Non-destructive fixes to try first:

  • Use a purpose-made lens-cleaning disc or short bursts of canned air aimed at the tray (do not disassemble the optics).
  • If the machine is under warranty, stop and contact the manufacturer before opening anything.

When repair is not economical:

  • For desktops an inexpensive replacement internal drive is usually the fastest option.
  • For laptops it’s often simpler and cheaper to use a slim external USB DVD drive or buy the model-specific replacement bezel/module.
  • If irreplaceable data is on discs, consider a professional service before attempting further DIY repairs.

This complements the troubleshooting already suggested in the thread and focuses on reliable ways to confirm a dead optical pickup and practical replacement options.

Recommended Answers

All 7 Replies

Member Avatar for tje210

sounds like your BIOS might only be wanting to boot from the DVD drive... or your hard drive might have failed and it can't boot from naything but the DVD drive.

first think you'd want to do is go into your bios and disable booting from the DVD drive. should be a button you press to get into the BIOS right @ startup... del or f1-f12. the options inside the BIOS are pretty self-explanatory... do a google search if you can't figure that out, there are plenty of pages out there explaining BIOS usage. you'll want to get very familiar with them.

Member Avatar for abu taher

I think not like that. your description is not clear to me. when the problem occur? after enter os or before enter the os?

Member Avatar for cguan_77

have you check device manager? to check whether the drive is working properly or not..

Member Avatar for Neilco

have you check device manager? to check whether the drive is working properly or not..

HI I have checked the device manager and it says the device is working ok

thank you for your help

Neilco

Member Avatar for Neilco

Thanks for the info, I will try that

Thanks a Lot

sounds like your BIOS might only be wanting to boot from the DVD drive... or your hard drive might have failed and it can't boot from naything but the DVD drive.

first think you'd want to do is go into your bios and disable booting from the DVD drive. should be a button you press to get into the BIOS right @ startup... del or f1-f12. the options inside the BIOS are pretty self-explanatory... do a google search if you can't figure that out, there are plenty of pages out there explaining BIOS usage. you'll want to get very familiar with them.

Member Avatar for benmar

try to update the cd room firmware.......

Member Avatar for Neilco

This thread is solved.It turned out to be the laser on the dvd died. thank you to all who helped.I know nothing obout computers, but it is good to know that people will give their time to help Thanks

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