:!: Ok....Windows XP SP2 ....when you try to open a folder it immediately goes to the search for files window. It doesn't matter how you go about it...same result. What could cause it and how do you fix it?
starsinhereyes
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Newbie Poster
Recommended Answers
Jump to PostThe first thing I would do is scan for virus and spyware. Then if that didn't solve it, check disk for errors, then do a defrag, if those fail to solve, then do a restore.
If those fail try this: Go to Start/Run, and type in "cmd" (without quotes), …
Jump to PostIf those fail try this: Go to Start/Run, and type in "cmd" (without quotes), then when the command screen comes up type in "sfc /scannow."(no quotes) leaving a space between SFC and /.
Jump to PostSFC will check your files for errors and use the i386 file to replace any bad or corrupted system files.
Jump to PostDoes it do it for all the files, or just a certain file?
All 15 Replies
just_a_nobody
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Junior Poster
The first thing I would do is scan for virus and spyware. Then if that didn't solve it, check disk for errors, then do a defrag, if those fail to solve, then do a restore.
If those fail try this: Go to Start/Run, and type in "cmd" (without quotes), then when the command screen comes up type in "sfc /scannow."(no quotes) leaving a space between SFC and /.
starsinhereyes
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Newbie Poster
Already did that...the system was recently restored.
just_a_nobody
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Junior Poster
If those fail try this: Go to Start/Run, and type in "cmd" (without quotes), then when the command screen comes up type in "sfc /scannow."(no quotes) leaving a space between SFC and /.
starsinhereyes
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Newbie Poster
and what are we looking for?
just_a_nobody
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Junior Poster
SFC will check your files for errors and use the i386 file to replace any bad or corrupted system files.
starsinhereyes
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Newbie Poster
I can try that...but to be honest with you, I think it's a setting that needs to be changed.
just_a_nobody
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Junior Poster
Does it do it for all the files, or just a certain file?
starsinhereyes
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Newbie Poster
What has been done so far is as follows:
Ck Disk recovery
SFC no change from that (I wasn't aware that had been done)
Basically what happens is, when you go to My Computer, click on C-Drive, any folders withing that drive cannot be opened with double-click. It immediately goes to the Search For Files window. If you R-click on the folder, the only thing highlighted is Search.
just_a_nobody
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Junior Poster
Ok, let's start from the beginning. You did do a restore, before you noticed this problem? What problem were you having that made you decide to do a restore? You did not say whether, or not, you did scan for virus and spyware. A restore may not get rid of a virus, if the virus is saved in the restore files.
starsinhereyes
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Newbie Poster
About 10 days ago the hard drive was completely reformatted. Since that time, the only thing that has been installed is an HP 2200 Multifunction and a Kodak update. The C drive opens and any icons on the desktop. File folders, no. It's not a virus or spyware issue. Norton has been updated and run. Ran Ad-Aware SE, Spybot Search and Destroy and MS Antispyware..all with updates. Nothing. A head scratcher...
just_a_nobody
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Junior Poster
Here's a microsoft site that talks about this issue: http://support.microsoft.com/default.aspx?scid=kb;en-us;321186&Product=winxp
Someday, I will have to organize my favorites folder...lol.
starsinhereyes
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Newbie Poster
Thanks...I'll take a stab at this and let you know what happens. Appreciate your help and response.
just_a_nobody
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Junior Poster
I'll be waiting, and it was my pleasure to try and be of some assistance. Good luck!
starsinhereyes
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Newbie Poster
It worked! Yea!!! Would you like another head scratcher?
just_a_nobody
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Junior Poster
Glad to hear it worked. Ok, I'll try your head scratcher...lol.
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