Hello all - been awhile since I've been on here :P
My brother recently upgraded an Inspiron 1525 from XP to Vista to Windows 7 (32bit) Home Premium. The installation went smoothly but now the laptop cannot access the internet. It can see the various wireless networks in the vicinity and connect to them but displays a red X in between the Network and Internet link in the map.
Before anyone suggest the obvious I will outline what I have done:
- Updated driver for network card, restarted computer - Failed
- Disabled Windows Firewall, restart - Failed ( P.S. There are currently no other antivirus or firewall service installed on the computer )
- Uninstalled wireless adapter and reinstalled the driver from a USB pen drive, restart - Fail
- Ensure password was correct, Fail ( Perhaps redundant but I was becoming desperate )
- Tried connecting via ethernet cable - Fail
- Attempted to connect to another wireless network - Fail
- Deleted the Bonjour services and program ( Created by Apple for iTunes ) as it was suggested it could be interfering with the connection.
- Manually inserted the IP address into the Network settings, restarted computer - Fail
I'm well aware that many people encountered this problem when upgrading to Windows 7 but is Windows 7 the real problem? Is there an inherent problem within it that causes this? Or perhaps the laptop is simple incapable of running Windows 7 correctly with the hardware it has installed?
P.S. One last question - I checked the Dell website for the necessary drivers, for the Network adapter, for Windows 7 but there are none. Instead it contains the drivers for Vista. Am I correct in stating that it isn't a driver issue as the adapter/laptop can see all wireless networks in range and connect to them?
Apologies for the wall of text; I was being thorough!