I am having trouble with my PC. The tip of the iceberg is an inocuous message which displays everytime I launch iTunes, as below:

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD-burning software. Please re-install iTunes."

I have uninstalled and reinstalled iTunes twice now but to no avail.

I suspect the problem relates, as it indicates, to other software that I have used. I have previously installed and used Handbrake, DVDVideoSoft Free studio, and no doubt others that I can no longer remember. As such I have tried to remove all traces of these 2 programs firstly using windows uninstaller and then, after reading, using RevoUninstaller. Neither of these methods resolved the confliction detected by iTunes.

I have even gone as far as inspecting the registry using the regedit command and through Toshiba Tune-Up's registry search function. I have attempted to manually remove references in particular to Handbrake and have literally deleted all entries found by the search function. No doubt I have made a complete mess.

Can anyone help me to sort this out?

Ideally, I would like to end up with iTunes sorted and with a good DVD ripper (free or paid for) that I can use to rip DVDs to put on an iPhone...

Dani AI

Generated

Good to see 's Apple KB did the trick for the registry (reported by ). With iTunes drivers sorted, the cleanest, most reliable workflow for getting DVD video onto an iPhone is: rip the disc to a lossless container, then transcode that file to an iPhone-friendly MP4. For protected discs, use MakeMKV to extract the main title(s) into MKV files; for unprotected discs HandBrake can often read the DVD directly. MakeMKV download · HandBrake presets/docs.

Recommended, practical steps:

  1. Run MakeMKV on the disc to produce an MKV (preserves all tracks and handles many copy protections).
  2. Open the MKV in HandBrake and choose an Apple/iPhone device preset (HandBrake includes Apple 540p/720p presets). Use H.264 (or HEVC for modern iPhones), MP4 container, and let the preset handle audio/subtitles. This two-step approach isolates decryption from encoding and reduces failure modes. MakeMKV download · HandBrake presets/docs.

One-step commercial alternatives exist (they bundle decryption + convert), for example WinX DVD Ripper, which offers direct DVD->iPhone profiles and handles more protection schemes—use official installers only. WinX DVD Ripper.

Legal and safety notes: circumventing DVD copy-protections can raise legal issues in some jurisdictions (US DMCA Section 1201 and the triennial rulemaking process). Use these tools only with discs owned legally and check local law before decrypting protected media. U.S. Copyright Office – Section 1201 info.

Quick troubleshooting: if HandBrake shows “copy-protected” or won’t scan a disc, either install the VideoLAN libdvdcss library (for basic CSS) or use MakeMKV as the ripper; libdvdcss is documented by VideoLAN. libdvdcss info.

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This... didn't help?

Many thanks for that link. I feel embarassed not to have found it myself! Registry problem all sorted.

Don't suppose you can recommend a good bit of software for ripping DVDs for iPhone?

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