Member Avatar for zizufigo

hi all

the other day my cousin was using his pc the power went off and stayed off for about 30 min, when the power came back he turned the pc on and the screen of the safe mode, last good known appear. when u press any of the options the win xp screen appear then u can see the blue screen (the one of the critical error) and it boots again to the options page. if anyone could help me it would be appreciated

thank you
zizufigo

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  • Latest Post Latest Post by Sotheary

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The symptom described by — Safe Mode / Last Known Good appear, then the XP splash, then a blue screen, and the machine returns to the options menu — most often means either file-system corruption from the abrupt power loss or hardware damage (hard drive, PSU, or motherboard). Protecting personal data is the first priority: if the disk holds important files, avoid destructive repairs until the data is copied elsewhere. 's suggestion to test the disk on another machine is a correct diagnostic direction; that can be done by attaching the drive as a secondary/USB device or by booting a Linux live CD and copying files off first.

If data is already safe, try these Recovery Console repairs from an original Windows XP CD (they repair filesystem and boot code). Boot from the CD, press R for Recovery Console, select the Windows install and enter the Administrator password. Recommended commands (run in this order):

chkdsk /r
fixboot
fixmbr
bootcfg /rebuild

chkdsk /r can take a long time but will try to repair corrupted files and relocate bad sectors. fixmbr and fixboot rewrite low-level boot code (caution: fixmbr may affect multi-boot setups). sfc /scannow requires a running Windows or a repair install and is not available from Recovery Console.

Hardware checks to perform: verify the BIOS detects the drive and that boot order is correct; reseat the drive power/data cables and RAM modules; try booting with minimal hardware. If the drive makes clicking or grinding noises, stop and consider professional recovery—physical failure is likely. If the PC shows no drive spin or unstable power behavior, test or swap the PSU.

If the Recovery Console fixes and hardware swaps fail, the next steps are an in-place Repair Install from the XP CD (after backing up) or replacing faulty components. Capturing the BSOD STOP code helps troubleshoot further — use F8 and choose “Disable automatic restart on system failure” to read it.

Member Avatar for Sotheary

hi ! zizufigo
i would like you to test in order to make sure that your hard disk is working well by scan it with other computer .May be it have bed setor in some part of hard disk .


any result pls let me know !

Member Avatar for Sotheary

hi ! zizufigo
i would like you to test in order to make sure that your hard disk is working well by scan it with other computer .May be it have bed setor in some part of your hard disk .

any result pls let me know !
thanks

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