Member Avatar for userasad

I install windows 8 and install all driver and update but my wifi is not working. Wireless driver is installed but wifi is not working acutally Airplane mode is on but Airplane button is not click able and keyboard wifi on/off button is also not working. When I troubleshoot the problem it tells that wireless capability is turned off.

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Thread follow-up (references: , , , ). When the Windows troubleshooter reports "wireless capability is turned off" but the Airplane toggle and the keyboard button do nothing, the radio is usually being blocked at the firmware/driver/service level rather than by a simple Windows network setting. The items below are ordered from quickest checks to deeper diagnostics—work down the list.

  1. Check Windows services: run Win+R, type services.msc. Find "WLAN AutoConfig" (service name wlansvc) and make sure its Startup type is Automatic and the service is Running. Also look for any service with "radio" or "airplane" in the name and start it if present.
  2. Device Manager and drivers: open Device Manager (Win+X → Device Manager) → Network adapters. If the wireless adapter is disabled, enable it. On the adapter Properties -> Power Management, uncheck "Allow the computer to turn off this device to save power". On the Driver tab try Roll Back Driver; if that is not possible, choose Uninstall device and check "Delete the driver software for this device", then reboot and install the vendor-provided driver from the laptop/network-card maker (not an unknown third-party site).
  3. Vendor hotkey / wireless-button software: many laptops require a manufacturer "hotkey" or "wireless button" package to make the Fn or hardware switch control the radio. Install the vendor's hotkey/hardware-utility for the exact model.
  4. BIOS/UEFI and physical switch: confirm wireless is enabled in BIOS/UEFI settings and inspect the chassis for a physical slider or recessed switch.

Advanced diagnostics (run from an elevated Command Prompt):

netsh wlan show drivers
netsh wlan show interfaces
netsh winsock reset
netsh int ip reset

Other checks: perform a full power drain (remove AC and battery, hold power 15–30 seconds), try Safe Mode with Networking, test with a USB Wi‑Fi dongle or boot a Linux live USB—if the adapter works under Linux or with a USB stick, the problem is Windows/driver-related; if not, hardware is likely faulty. Avoid installing unsigned or unknown drivers. If vendor utilities are missing after an upgrade (Windows 8 → 8.1), reinstall the OEM support packages—that is a common cause of unresponsive wireless buttons.

Member Avatar for Chuck_2

Right Click network icon in taskbar and select "open network and sharing center"

highlight wifi connection then at top click "diagnose this connection"

the troubleshooter will discover that the WiFi connection is turned off and offer a "apply fix" option click that and windows will enable the wifi connection...
I found this on a site some time ago, would credit the author if I could find it.

Member Avatar for userasad

Its not working. Problem found but not fixed.

Member Avatar for khakilang

Maybe there is a on/off switch button. Make sure it is on.

Member Avatar for Muhammad_42

same proplem i install widows 8 and 8.1 and but wifi not working..always trun off switch not working....if you have good information plezzzzzz tell me

Edited by pritaeas because: Removed info. Keep it on-site.
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