Member Avatar for jabberwock486

i dont know if i have the correct drivers. I have windows 2000 installed on my compaq presario 700. everthing works but the sound card. volume control sems to work but i still get no sound. does anyone know the exact chip set of the presario 700 (version with 1.2Ghz AMD athlone4) Compaq only gives me XP drivers. where can i find the corect drivers?

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Brief, practical checklist for the Presario 700 (the OP posted a 1.2GHz AMD model): confirm the exact product number (sticker or BIOS) and capture the audio device’s Hardware Id string from Device Manager (Properties → Details → Hardware Ids). Hardware Ids give the PCI vendor/device code that identifies the exact audio codec or controller; Microsoft documents how Windows reports these values. Find Hardware Ids (Microsoft). Also consult HP’s support pages to confirm the exact model/product number before downloading any “model-specific” package. . (learn.microsoft.com)

Once the VEN/DEV string is known, map it to a vendor/device using a PCI lookup (search the PCI database for the VEN and DEV codes), then get the matching driver from that vendor or from the HP/Compaq model page (SoftPaq/recovery media) rather than an unvetted third‑party archive. The vendor-mapped driver or the model‑specific SoftPaq is usually the correct route; driver models written to the Windows Driver Model can be compatible across Win2000/XP but compatibility is not guaranteed, so choose packages that explicitly list Windows 2000 or WDM support. PCI lookup / device database — background on driver model compatibility. (devicekb.com)

If a driver installs but there’s still no sound, check that the Windows Audio service and the selected Playback device are active, confirm speakers/headphones and BIOS audio enablement, and verify the hardware outside Windows by booting a live Linux “Try” session (boots from CD/USB and can confirm whether the kernel detects sound). That live‑session cross‑check (as suggested earlier in thread) shows whether the problem is a Windows/driver issue or a hardware fault. If model‑specific factory drivers are preferred, Compaq/HP recovery/QuickRestore media can be ordered to restore factory software — back up personal data first. Ubuntu live/try session notes · [HP: ordering recovery media guidance]. (help.ubuntu.com)

Notes tied to earlier posts: ’s suggestion to check chipset/vendor drivers and to use a live CD is sound; ’s QuickRestore approach is the factory route; ’s tip about driver repositories is a reminder that unofficial sites exist but official vendor/HP sources are safer.

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Member Avatar for Dani

I went to the compaq website and found that the compaq 700 series are notebooks, is this correct?

I take it it's an onboard soundcard then, correct? Often, 2000/XP drivers are the same for sound cards, etc.

Member Avatar for TallCool1

I have windows 2000 installed on my compaq presario 700. Everthing works but the sound card. Where can I find the correct drivers?

The VIA site http://www.viaarena.com/?PageID=2 has the newest Hyperion drivers (formerly known as 4-in-1). These are probably much newer than your Compaq drivers and are dated 5/20/03. VIA drivers are universal, and will work fine with your KN133 chipset. The sound system is AC '97, in other words, integrated into the chipset. They also have support forums.

Let us know if this helps. You could also try a Knoppix CD as a cross-check...

Member Avatar for ccis889

You might find it on its free to join.

Member Avatar for suRoot

knoppix is cd linux...why is this a cross check?

Member Avatar for The DJ

I own one of these laptops and one of the things I did was called Compaq and ordered the set of 3 "Quick Restore" CD's. It was probably one of the best things I could ever have done for this machine. You can still order these from Compaq even if your machine is out of warranty. There are three CD's that have you install the OS in a sucession. 1, then 2,then 3. It doesn't take a long time to do it either. This will restore the Computer back to factory default settings like it was out of the box and all of the drivers for everything will be loaded.

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