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After outlook rebooting my password has failed. What have happened and what should i do ih this case...Any advice please!

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  • Latest Post Latest Post by rproffitt

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Quick, practical triage for (and a note on ’s warning about scams and version differences):

First check whether the account is a Microsoft account (Outlook.com/Hotmail/Live), an Exchange/Office 365 mailbox, or an IMAP/POP account. Verify the password at the provider’s web sign‑in — if it fails there, follow Microsoft’s account recovery/reset flow; if web sign‑in succeeds, the problem is local to the PC or Outlook client. How to sign in to Outlook.com · Reset a forgotten Microsoft account password. (support.microsoft.com)

If webmail works but Outlook still rejects the password, stale cached credentials are a common cause after a reboot or password change. Close Outlook, open Control Panel → Credential Manager → Windows Credentials, remove any entries mentioning Outlook/Microsoft Office, then reopen Outlook and enter the current password when prompted. If prompts continue, start Outlook in Safe Mode to rule out add‑ins and consider creating a fresh Outlook profile (corrupt profiles cause repeated prompts). Delete/update Windows credentials · Microsoft Q&A notes on Credential Manager and Outlook prompts. (kb.wisc.edu)

For accounts protected by two‑step/MFA or for older Outlook clients: legacy clients may require an app‑specific password, or tenant admins may need to ensure modern authentication is enabled so Outlook uses OAuth instead of basic auth. If the environment is managed by IT, involve the admin for tenant policy checks. Create app passwords / Security info · Modern authentication for Outlook/Exchange Online. (support.microsoft.com)

Before rebuilding or deleting profiles, export or back up mailbox data to a .pst to avoid data loss. Avoid paid “password recovery” services; use official Microsoft recovery or an admin helpdesk for corporate mailboxes. If the issue persists, document Outlook version/build, account type, and whether other devices can sign in — that information is needed for escalation. Export to a .pst backup. (support.microsoft.com)

Member Avatar for rproffitt

As there are many Outlook versions as well as passwords to the email at your ISP you need to be more specific today.

Also, only Microsoft can reset your Outlook.com password. BEWARE folk that will for money reset it or sell you spammed Outlook PST/OST tools. Those are spammers, not here to help you.

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