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just reinstalled windows xp; all working well; all CD based installations work well
attempted to install downloaded version of Norton Utilities (from old download; it worked well in XP before); keep getting error message; "go to control panel to install and configure"

Again; this program did install previously without any problems

thanks
:sad:

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Last Post by locked out
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Just as a test, what happens if you download some other file for test purposes and try running it? Adaware or Spybot, for example (since they're useful to have)?

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That points at the setup file for Norton, then.

If downloaded files install OK, but just Norton doesn't.... well, you get the idea.

If you're a registered user you can download the file(s) again, can't you?

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Are you still a registered user? That should be the key. If you aren't, then you don't really want to be installing it anyway as the virus definitions will be out of date.

I don't think Norton would be supporting that version any more (4 years old), so to still have it working it MUST have been updated several times (and I mean the program, not the definitions)

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Are you still a registered user? That should be the key. If you aren't, then you don't really want to be installing it anyway as the virus definitions will be out of date.

I don't think Norton would be supporting that version any more (4 years old), so to still have it working it MUST have been updated several times (and I mean the program, not the definitions)

you must be right;this version likely not supported thanks for your help; much appreciated

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