is there an error message or what? - what happens ezactly - does it not come up at all?
are you logged in as an administrator?
has the sims previously been installed on that mchine?
what os and hardware do you have?
my op is xp and yes i have installed the sims before and the installsheild setup worked f9 and i do have administator rights ther is no error messege it just does not run, even if i click setup several times....
..from installshield, naturally.. http://consumer.installshield.com/kb.asp?id=Q108322
They want you to have it, instructions are there. Check your version number if you wish to get the same one [in program files\common files\]. Mine , XP home, is version 6, if that is any help.