Member Avatar for assmoney

hey, I recently got a new motherboard (Gigabyte 8I865GME-775GH). I installed all the drivers, but my sound still doesn't work. Anyone know what the problem could be?

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  • Latest Post Latest Post by DimaYasny

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Following 's report and the replies from and , here is a compact, practical checklist to isolate and fix onboard audio that stopped working after a motherboard swap. Typical root causes are BIOS/firmware settings, driver mismatches, front-panel wiring, Windows service/config issues, or a failed on-board audio codec.

  • Check the firmware: enter BIOS/UEFI during boot and confirm the onboard audio controller is enabled (look for options labeled "onboard audio", "HD Audio" or "Azalia").
  • Bypass the front panel: plug speakers into the rear panel line-out. If sound appears there but not on the front jacks, the front-panel header wiring/standard is wrong.
  • Device Manager and drivers: inspect "Sound, video and game controllers" for missing devices or warnings. Note the driver provider/version, uninstall the audio device, reboot, then install a clean driver package from the board maker or the audio-chip vendor.
  • OS services and volume: ensure the audio service is running and the correct output is selected (and not muted) in the system mixer or sound control panel.
  • Chipset first: install the correct motherboard/chipset drivers before audio drivers—southbridge/I/O drivers affect detection.
  • Cross-check hardware: boot a Linux live USB or try a cheap USB/PCI sound card to determine whether the problem is OS/driver-related or a dead codec on the board.
  • Last resort: if no audio at all after these steps, consider warranty/RMA or an add-in sound card.

Cautions: avoid blind "auto-install" CDs—remove previous audio drivers first to prevent conflicts, and make sure driver bitness matches the OS. Following the steps in order will quickly separate software issues from a hardware failure.

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Member Avatar for DimaYasny

do you have speakers? are they on? is volume on minimum? are the speakers plugged in? (sorry about that, but it's something I had to ask)

what's in the hardware list? do you see the audiocard there?

Member Avatar for assmoney

Yes, speakers are plugged in and volume is up. Here is a screenshot of my audio hardware.

[IMG][/IMG]

Member Avatar for DimaYasny

right, it's one of those. I might be wrong about the model of the m/b, but in several gigabyte boards there was a sound problem, when the automatic driver CD installed the Realtek AC97 driver, and the actual chip was SiS7018 (might be wrong about the number). I usually solved it by removing realtek and installing the SiS manually

Member Avatar for assmoney

still not working :/

btw, I really appreciate your responses

Member Avatar for DimaYasny

No problem. I said I might be wrong about this specific model :)
Anyhow, if it's a brand new thing, and you are certain everything is installed and connected correctly, and there is no problem with the speakers - take it back to the shop, you should have warranty I suppose :)

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