Member Avatar for jcdees24

I had the help of a user named crunchie in the spyware section and he says my system looks clean now. However, my internet speed is still worse than dial-up. If I boot in safe mode w/networking then my speed is normal without any problems.

This problem is affecting both IE6 and FireFox.


Any help would be greatly appreciated!

  • 2 Contributors
  • 2 Replies
  • 101 Views
  • 2 Days Discussion Span
  • Latest Post Latest Post by jcdees24

Dani AI

Generated

Good troubleshooting by and thanks to @crunchie for the early checks. The pattern — normal speed in Safe Mode with Networking but slow in normal boot — is the classic sign of a third‑party service or network filter driver interfering with the TCP/IP path. The msconfig clean‑boot approach used is the recommended isolation method (see Microsoft guidance on performing a clean boot) .

Antivirus and web‑filter components commonly install network filter drivers and HTTP(S) scanning hooks. Those hooks add latency and can conflict with NIC drivers or with other security products, producing the browsing slowdown described in the thread. Useful follow‑ups include testing with real‑time/web scanning temporarily disabled before a full uninstall, using the security vendor’s official removal/reinstall tool to clear leftover drivers, and keeping both the AV and NIC drivers updated. For live diagnosis, a connection monitor such as TCPView can show which processes hold sockets or spike during slow periods TCPView (Sysinternals).

If the issue recurs, Event Viewer often shows driver/service errors and a network‑stack reset can repair corrupted bindings. A caution: disabling or uninstalling real‑time protection should be brief and followed by a trusted reinstall. Thanks also to for the tool suggestion earlier — vendor removal tools tend to be safer than generic scripts. The stepwise enable/disable method used by is exactly the right diagnostic pattern for these symptoms.

Recommended Answers

All 2 Replies

Member Avatar for jcdees24

I figured it out. I disabled everything that was not a ms services in my services and turned everything of on my startup tab in msconfig and and everything was great so I started turning things on one by one and it was my Symantec Anti-Virus that was hanging my system. I purged it and re-installed. Everything is great now.

Thanks for your help!!

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.