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Every time I use I.E. it boots me off, and then restarts. I tried to download I.E. again, and am told my security settings will not allow it. Help Please...

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  • Latest Post Latest Post by caperjack

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— this sounds like a mix of two problems: Internet Explorer failing and something blocking downloads. is correct to look at interference from third-party software, but the next step is to isolate the fault so you know where to look.

First, determine whether the machine itself is rebooting or only IE is crashing. Check the Event Viewer (Start -> Run -> eventvwr.msc) for Application and System errors stamped at the crash time; the error will often name the failing module. Boot into Safe Mode with Networking and try IE there. Also test IE with add-ons disabled by running iexplore -extoff — if IE is stable, an add-on or toolbar is likely the cause.

If IE runs clean in Safe Mode or with add-ons off:

  • Remove recently added toolbars/plugins or uninstall recent programs.
  • Use a utility that shows shell extensions (Autoruns or similar) to disable non-Microsoft entries.
  • Create a new Windows user account to rule out profile corruption.

If IE still crashes or the whole PC reboots:

  • Run sfc /scannow to repair system files.
  • Check for low disk space and recent driver or Windows updates you can roll back.
  • Run an up-to-date anti-malware scan from Safe Mode (or download a scanner on another computer and transfer it if downloads are blocked).

About the download-block message: check Internet Options -> Security and either reset the zone to defaults or temporarily lower the security level for the Internet zone. If this is a company PC, Group Policy may force the restriction.

Always back up bookmarks and create a System Restore point before changing system files or running removal tools. When asking for more help, include Event Viewer error lines and whether IE works in Safe Mode — those details make troubleshooting far faster.

Member Avatar for caperjack

This problem can occur because of Spyware , go on over to the
Security section of this fourm and post you problem along with a

hijackthis log .
Spyware
& Trojans and Other Nasties
,,,,,,,,,,,,,,,,,,,,,,,,
Please Don't post the hijackthis log in this section Thanks .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Please do this.
Download 'Hijack This!'.
HijackThis

Save it in a convenient permanent folder such as C:\HJT\,

double click HijackThis.exe, and hit "Scan".

Your copy of HijackThis needs to be in a folder of it's own.

When HJT fixes anything, it makes backups of the original files

in the folder it is in. Since Temporary folders are emptied now

and then (the files are DELETED), it would not be a good

idea to have your backups there. Those backups would be VITAL to

restoring your system if something went wrong in the FIX

process!


1. Please go to you're 'My Documents' folder, right-click and

select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK

THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR

COMPUTER'S HEALTH

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